The Employee Complaint Letter Template is a crucial document designed for use in Australian workplaces when formal grievances need to be raised. It provides a standardized format for employees to document and submit complaints about workplace issues, ensuring compliance with Australian employment law, including the Fair Work Act 2009, anti-discrimination legislation, and workplace health and safety regulations. The template should be used when informal resolution attempts have been unsuccessful or when the nature of the complaint requires formal documentation. It includes essential sections for detailed incident description, impact statements, previous actions taken, and requested outcomes. This document helps maintain proper records of workplace issues, supports fair and consistent complaint handling, and protects both employee and employer interests in the grievance resolution process.

1. Date and Contact Information: Current date and complete contact details of both sender and recipient, including name, title, department, and company address

2. Subject Line: Clear, specific subject line indicating this is a formal complaint

3. Formal Greeting: Professional salutation addressing the appropriate authority

4. Introduction: Brief statement identifying yourself and your position, and stating the purpose of the letter

5. Incident Details: Specific details of the complaint including dates, times, locations, and parties involved

6. Impact Statement: Description of how the situation has affected your work, well-being, or professional environment

7. Previous Actions Taken: Documentation of any prior attempts to resolve the issue informally

8. Requested Resolution: Clear statement of the outcome you are seeking

9. Closing Statement: Professional closing indicating your willingness to discuss the matter further and expected timeframe for response

10. Signature Block: Your full name, position, contact information, and signature