A Complaint Letter About Expired Food is a formal document used when a consumer discovers they have purchased or been served food products past their expiration date in Australia. This document is crucial for initiating a formal complaint process under Australian Consumer Law and Food Safety regulations. It should be used when attempts at informal resolution have failed or when the incident is serious enough to warrant formal documentation. The letter typically includes purchase details, product information, discovery circumstances, and any resulting consequences, while citing relevant Australian consumer protection laws and food safety standards. This type of complaint can be directed to various entities including retailers, manufacturers, or relevant consumer protection authorities, and may serve as important documentation if the matter escalates to formal dispute resolution.

1. Sender's Details: Full name, address, contact information, and any relevant customer reference numbers

2. Recipient's Details: Name of business, department, address, and if possible, specific contact person

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint about expired food products

5. Product Details: Specific information about the expired food item including product name, brand, batch number, expiry date

6. Purchase Information: Where and when the product was purchased, including receipt details if available

7. Issue Description: Clear explanation of the problem, when it was discovered, and any consequences

8. Requested Resolution: Specific action you want the business to take (refund, replacement, etc.)

9. Response Timeline: Timeframe within which you expect a response