The Intercompany Service Agreement is essential for corporate groups operating in or from the Netherlands who need to formalize service arrangements between their affiliated entities. This document is particularly relevant when one group company provides administrative, technical, management, or other operational services to another group company. It addresses key Dutch legal requirements including transfer pricing regulations, VAT considerations, and corporate law compliance. The agreement is crucial for establishing clear service expectations, ensuring proper intercompany charges, maintaining tax compliance, and documenting the arm's length nature of transactions. It typically includes detailed service specifications, performance metrics, payment terms, and governance arrangements, while incorporating necessary provisions to comply with Dutch and EU law, including GDPR where applicable.
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1. Parties: Identification of the group companies entering into the agreement, including registration details
2. Background: Context of the agreement and relationship between the group companies
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Service Levels: Quality standards and performance metrics for the services
6. Charges and Payment: Fee structure, payment terms, and invoicing procedures
7. Duration and Termination: Term of the agreement and termination provisions
8. Obligations of Service Provider: Key responsibilities and commitments of the providing company
9. Obligations of Service Recipient: Key responsibilities and commitments of the receiving company
10. Intellectual Property Rights: Ownership and usage rights of IP created or used in providing services
11. Confidentiality: Protection of confidential information exchanged between parties
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for handling events beyond parties' reasonable control
14. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Data Protection: Required when personal data is processed as part of the services
2. Staff and Personnel: Include when services involve deployment of personnel or secondment
3. Compliance with Group Policies: Reference to relevant group policies when required by parent company
4. Insurance: Include when specific insurance requirements are needed for the services
5. Audit Rights: Include for services requiring regular audit or compliance monitoring
6. Business Continuity: Required for critical services requiring disaster recovery plans
7. Step-in Rights: Include for critical services where service recipient needs right to take over
8. Transfer Pricing Compliance: Required for services with significant transfer pricing implications
1. Service Description Schedule: Detailed specifications of services and deliverables
2. Service Levels and KPIs: Detailed performance metrics and measurement methods
3. Charges Schedule: Detailed fee structure, rates, and calculation methods
4. Contact Details: Key contacts and escalation procedures for both parties
5. Transfer Pricing Methodology: Documentation of pricing methodology and compliance with arm's length principle
6. Data Processing Agreement: Required GDPR compliance documentation if personal data is processed
7. Group Policy Requirements: Relevant group policies applicable to the services
8. Change Control Procedure: Process for implementing changes to services or terms
Relevant legal definitions
Affiliate
Agreement
Business Day
Charges
Commencement Date
Confidential Information
Control
Data Protection Laws
Deliverables
Effective Date
Force Majeure Event
Good Industry Practice
Group
Group Company
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Parent Company
Personal Data
Service Credits
Service Hours
Service Levels
Services
Service Provider
Service Recipient
Service Specification
Staff
Subsidiary
Term
Territory
Transfer Pricing Requirements
VAT
Working Hours
Year
Agreement
Business Day
Charges
Commencement Date
Confidential Information
Control
Data Protection Laws
Deliverables
Effective Date
Force Majeure Event
Good Industry Practice
Group
Group Company
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Parent Company
Personal Data
Service Credits
Service Hours
Service Levels
Services
Service Provider
Service Recipient
Service Specification
Staff
Subsidiary
Term
Territory
Transfer Pricing Requirements
VAT
Working Hours
Year
Clauses
Interpretation
Service Provision
Service Levels
Performance Monitoring
Charges
Invoicing
Payment
Transfer Pricing
VAT
Intellectual Property
Confidentiality
Data Protection
Staff
Warranties
Indemnification
Liability
Insurance
Force Majeure
Term
Termination
Exit Management
Anti-Corruption
Compliance
Audit Rights
Assignment
Subcontracting
Notices
Severability
Entire Agreement
Variation
Waiver
Third Party Rights
Governing Law
Jurisdiction
Dispute Resolution
Service Provision
Service Levels
Performance Monitoring
Charges
Invoicing
Payment
Transfer Pricing
VAT
Intellectual Property
Confidentiality
Data Protection
Staff
Warranties
Indemnification
Liability
Insurance
Force Majeure
Term
Termination
Exit Management
Anti-Corruption
Compliance
Audit Rights
Assignment
Subcontracting
Notices
Severability
Entire Agreement
Variation
Waiver
Third Party Rights
Governing Law
Jurisdiction
Dispute Resolution
Relevant Industries
Financial Services
Manufacturing
Technology
Professional Services
Healthcare
Retail
Energy
Telecommunications
Consumer Goods
Industrial Services
Life Sciences
Real Estate
Relevant Teams
Legal
Finance
Tax
Compliance
Operations
Commercial
Risk Management
Corporate Governance
Shared Services
Treasury
Internal Audit
Relevant Roles
Legal Counsel
Corporate Lawyer
Finance Director
Tax Manager
Compliance Officer
Commercial Director
Operations Manager
Chief Financial Officer
General Counsel
Transfer Pricing Specialist
Contract Manager
Group Financial Controller
Head of Shared Services
Risk Manager
Company Secretary
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