1. Personnel and Supervision: Required when services involve deployment of staff between entities

2. Regulatory Compliance: Needed for regulated industries or when specific compliance obligations exist

3. Business Continuity: Important when services are critical to operations

4. Data Protection: Required when personal data or sensitive information is processed

5. Foreign Exchange Provisions: Necessary when cross-border payments are involved

6. Tax and GST Specifications: Detailed section needed when complex tax implications exist

7. Transition Services: Required when implementation or exit transition periods are needed

8. Force Majeure: Optional but recommended for long-term service arrangements

9. Insurance: Required when services involve significant operational risks

1. Schedule 1 - Service Description: Detailed breakdown of services, including specifications and technical requirements

2. Schedule 2 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Fees and Pricing: Detailed fee structure, calculation methodology, and transfer pricing documentation

4. Schedule 4 - Governance Framework: Detailed procedures for oversight, escalation, and decision-making

5. Schedule 5 - Contact Details: Key personnel and contact information for both parties

6. Appendix A - Service Request Form: Template for requesting additional or modified services

7. Appendix B - Performance Report Template: Standard format for service level reporting

8. Appendix C - Rate Card: Detailed breakdown of rates for different service categories or personnel

9. Appendix D - Transfer Pricing Documentation: Supporting documentation for transfer pricing compliance