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1. Parties: Identification of all intercompany entities involved in the agreement
2. Background/Recitals: Context of the agreement and relationship between the parties
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Service Levels: Performance standards and metrics
6. Fees and Payment Terms: Pricing, payment schedule, and invoicing procedures
7. Term and Termination: Duration of agreement and termination provisions
8. Confidentiality: Protection of proprietary information
9. Governing Law: Applicable jurisdiction and dispute resolution
1. Personnel: Staff provisions and requirements for services involving staff transfers or dedicated personnel
2. Intellectual Property: IP ownership and licenses for services involving creation or use of intellectual property
3. Data Protection: Data handling and privacy requirements for processing of personal data
4. Force Majeure: Provisions for unforeseen circumstances when services are susceptible to external disruptions
5. Compliance: Regulatory compliance requirements for heavily regulated services
1. Service Description Schedule: Detailed breakdown of services
2. Pricing Schedule: Detailed fee structure and calculations
3. Service Level Agreement: Detailed performance metrics and KPIs
4. Data Processing Agreement: Detailed data handling procedures
5. Transfer Pricing Documentation: Documentation supporting pricing methodology
6. Contact Details: Key personnel and escalation contacts
Agreement
Business Day
Charges
Commencement Date
Confidential Information
Control
Effective Date
Force Majeure Event
Group
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Parent Company
Personal Data
Service Credits
Service Hours
Service Levels
Service Provider
Service Recipient
Services
Subsidiary
Term
Territory
Transfer Pricing Documentation
Working Hours
Services
Service Levels
Charges and Payment
Transfer Pricing
Personnel
Performance Standards
Governance
Audit Rights
Term and Termination
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Insurance
Change Control
Dispute Resolution
Assignment and Subcontracting
Compliance with Laws
Record Keeping
Business Continuity
Notice
Severability
Entire Agreement
Governing Law
Counterparts
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