The Intercompany Service Agreement is essential for UAE-based corporate groups structuring internal service arrangements between affiliated entities. This document is particularly relevant when one group entity provides administrative, technical, management, or other services to related entities, whether within UAE mainland, free zones, or cross-border operations. The agreement ensures compliance with UAE corporate law, tax regulations, and transfer pricing requirements while documenting the terms, scope, and commercial basis of the service arrangement. It's commonly used during group restructuring, establishment of shared service centers, or implementation of group-wide service arrangements, and includes specific provisions required by UAE legislation regarding corporate governance, VAT treatment, and regulatory compliance.
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1. Parties: Identification of the group companies entering into the agreement, including registration details and addresses
2. Background: Context of the agreement, relationship between the parties, and purpose of the service arrangement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Services: Detailed description of services to be provided, service levels, and delivery mechanisms
5. Service Provider Obligations: Key responsibilities and obligations of the service provider
6. Service Recipient Obligations: Key responsibilities and obligations of the service recipient
7. Fees and Payment Terms: Service fees, payment schedule, invoicing requirements, and VAT treatment
8. Intellectual Property Rights: Ownership and usage rights of IP involved in service delivery
9. Confidentiality: Protection of confidential information exchanged during service provision
10. Term and Termination: Duration of the agreement and termination provisions
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
13. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction for disputes
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Data Protection: Required when services involve processing of personal data or cross-border data transfers
2. Staff and Secondment: Include when services involve deployment of personnel between companies
3. Quality Control: Required for services requiring specific quality standards or certifications
4. Regulatory Compliance: Include when services are subject to specific regulatory requirements
5. Business Continuity: Required for critical services requiring disaster recovery plans
6. Anti-Corruption and Sanctions: Include for cross-border services or high-risk activities
7. Insurance: Required when services involve significant operational risks
8. Transfer Pricing Compliance: Include when significant value of services requires detailed transfer pricing documentation
1. Schedule 1 - Service Description: Detailed description of each service, including scope, deliverables, and exclusions
2. Schedule 2 - Service Levels: Performance metrics, KPIs, and service level requirements
3. Schedule 3 - Fees and Charges: Detailed fee structure, pricing mechanism, and payment terms
4. Schedule 4 - Key Personnel: List of key personnel responsible for service delivery and management
5. Schedule 5 - Technical Requirements: Technical specifications and requirements for service delivery
6. Appendix A - Service Request Form: Template for requesting additional or modified services
7. Appendix B - Report Templates: Standard templates for service performance reporting
8. Appendix C - Contact Details: Contact information for key personnel and escalation matrix
Relevant legal definitions
Affiliate
Agreement
Background Intellectual Property
Business Day
Charges
Commencement Date
Confidential Information
Contract Year
Deliverables
Effective Date
Force Majeure Event
Group
Intellectual Property Rights
Key Performance Indicators
Parent Company
Performance Standards
Personnel
Quarter
Recipient
Service Credits
Service Level Agreement
Service Provider
Services
Subsidiary
Term
Territory
UAE
VAT
Working Hours
Agreement
Background Intellectual Property
Business Day
Charges
Commencement Date
Confidential Information
Contract Year
Deliverables
Effective Date
Force Majeure Event
Group
Intellectual Property Rights
Key Performance Indicators
Parent Company
Performance Standards
Personnel
Quarter
Recipient
Service Credits
Service Level Agreement
Service Provider
Services
Subsidiary
Term
Territory
UAE
VAT
Working Hours
Clauses
Definitions
Services Scope
Service Levels
Service Provider Obligations
Service Recipient Obligations
Fees and Payments
VAT
Transfer Pricing
Performance Monitoring
Intellectual Property
Confidentiality
Data Protection
Personnel
Regulatory Compliance
Audit Rights
Force Majeure
Term and Termination
Liability
Indemnification
Insurance
Assignment
Notices
Severability
Entire Agreement
Amendment
Waiver
Further Assurance
Counterparts
Governing Law
Dispute Resolution
Services Scope
Service Levels
Service Provider Obligations
Service Recipient Obligations
Fees and Payments
VAT
Transfer Pricing
Performance Monitoring
Intellectual Property
Confidentiality
Data Protection
Personnel
Regulatory Compliance
Audit Rights
Force Majeure
Term and Termination
Liability
Indemnification
Insurance
Assignment
Notices
Severability
Entire Agreement
Amendment
Waiver
Further Assurance
Counterparts
Governing Law
Dispute Resolution
Relevant Industries
Financial Services
Technology
Manufacturing
Real Estate
Healthcare
Retail
Energy
Professional Services
Logistics
Telecommunications
Construction
Hospitality
Relevant Teams
Legal
Finance
Compliance
Tax
Operations
Procurement
Risk Management
Corporate Governance
Internal Audit
Treasury
Commercial
Shared Services
Relevant Roles
Chief Executive Officer
Chief Financial Officer
Legal Director
Head of Compliance
Group Tax Manager
Commercial Director
Operations Director
Company Secretary
Corporate Counsel
Finance Manager
Transfer Pricing Manager
Group Financial Controller
Head of Shared Services
Procurement Manager
Risk Manager
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