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1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and brief description of the asset/facility to be maintained
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of maintenance and operational services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Contractor Obligations: Key responsibilities and obligations of the maintenance contractor
7. Client Obligations: Responsibilities and obligations of the client/asset owner
8. Performance Standards: Required service levels and performance metrics
9. Payment Terms: Fees, payment schedule, and invoicing procedures
10. Reporting and Communication: Requirements for regular reporting and communication protocols
11. Health, Safety and Environment: HSE requirements and compliance obligations
12. Personnel Requirements: Qualification requirements and management of contractor personnel
13. Subcontracting: Rules and procedures for engaging subcontractors
14. Insurance and Liability: Insurance requirements and allocation of liabilities
15. Force Majeure: Provisions for handling unforeseen circumstances
16. Termination: Grounds and procedures for contract termination
17. Dispute Resolution: Procedures for resolving disputes
18. Governing Law: Specification of Dutch law as governing law and jurisdiction
1. Emergency Response: Required for facilities where emergency situations could arise, detailing emergency response procedures
2. Spare Parts Management: Include when contractor is responsible for managing spare parts inventory
3. Asset Handback: Required for contracts where assets must be returned to client in specific condition at end of term
4. Technology and Systems: Include when maintenance involves specific software or technology systems
5. Environmental Management: Required for operations with significant environmental impact
6. Quality Management: Include when specific quality management systems are required
7. Innovation and Improvement: Optional section for contracts where continuous improvement is a key objective
8. Security Requirements: Include for facilities requiring specific security measures
1. Schedule 1 - Service Specifications: Detailed technical specifications of maintenance services
2. Schedule 2 - Performance Standards and KPIs: Detailed performance metrics and measurement methods
3. Schedule 3 - Pricing and Payment: Detailed fee structure, rates, and payment terms
4. Schedule 4 - Site Access and Rules: Procedures and requirements for accessing the maintenance site
5. Schedule 5 - Required Personnel and Qualifications: Specific requirements for key personnel
6. Schedule 6 - Approved Subcontractors: List of pre-approved subcontractors if applicable
7. Schedule 7 - Equipment and Tools: List of required equipment and tools for maintenance
8. Schedule 8 - Reporting Templates: Standard formats for required reports
9. Appendix A - Site Plans: Relevant technical drawings and site layouts
10. Appendix B - Maintenance Schedule: Detailed maintenance planning and scheduling
11. Appendix C - Emergency Procedures: Detailed emergency response procedures
12. Appendix D - HSE Requirements: Detailed health, safety, and environmental requirements
Applicable Laws
Approved Subcontractor
Assets
Best Industry Practice
Business Day
Change Order
Commencement Date
Competent Authority
Confidential Information
Contract Price
Contract Year
Contractor Personnel
Corrective Maintenance
Critical Equipment
Defect
Emergency
Emergency Response Plan
Environmental Laws
Equipment
Facility
Force Majeure Event
Good Industry Practice
HSE Requirements
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Maintenance Log
Maintenance Plan
Maintenance Services
Operating Hours
Operational Requirements
Performance Standards
Planned Maintenance
Preventive Maintenance
Quality Management System
Reactive Maintenance
Regular Hours
Scheduled Maintenance
Service Level Agreement
Service Location
Spare Parts
Specifications
Standing Instructions
Technical Documentation
Term
Unplanned Maintenance
Work Order
Appointment
Duration and Extension
Scope of Services
Service Standards
Contractor Obligations
Client Obligations
Performance Monitoring
Quality Assurance
Health and Safety
Environmental Compliance
Personnel and Staffing
Subcontracting
Equipment and Materials
Access and Facilities
Maintenance Planning
Emergency Response
Reporting Requirements
Documentation
Payment Terms
Price Adjustment
Insurance
Liability and Indemnification
Force Majeure
Change Management
Intellectual Property
Confidentiality
Data Protection
Compliance with Laws
Anti-Corruption
Assignment and Transfer
Suspension
Termination
Dispute Resolution
Governing Law
Notices
Entire Agreement
Severability
Waiver
Amendments
Third Party Rights
Manufacturing
Energy
Infrastructure
Real Estate
Healthcare
Transportation
Utilities
Industrial Processing
Data Centers
Renewable Energy
Commercial Property
Oil and Gas
Mining
Aviation
Maritime
Legal
Operations
Maintenance
Engineering
Procurement
Health Safety Environment
Risk Management
Commercial
Facility Management
Technical Services
Asset Management
Contract Management
Project Management
Facility Manager
Operations Director
Maintenance Manager
Technical Director
Contract Manager
Asset Manager
Property Manager
Engineering Manager
HSE Manager
Procurement Manager
Legal Counsel
Risk Manager
Commercial Director
Project Manager
Chief Operating Officer
Technical Services Manager
Operations Supervisor
Maintenance Engineer
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