1. Non-Compete: Restrictions on competitive activities, included when service provider has access to sensitive business information

2. Force Majeure: Provisions for unforeseen circumstances preventing performance, important in long-term retainers

3. Insurance: Requirements for professional indemnity or other insurance, relevant for high-risk services

4. Service Levels: Specific performance metrics and standards, included when quantifiable service levels are required

5. Compliance with Laws: Specific regulatory compliance requirements, important for regulated industries

6. Subcontracting: Terms for engaging subcontractors, included when subcontracting might be needed

7. Data Protection: Specific data handling and protection requirements, essential when personal data is involved

8. Limitation of Liability: Caps on liability and indemnification terms, important for high-value services

1. Schedule A - Scope of Services: Detailed breakdown of services to be provided under the retainer

2. Schedule B - Fee Structure: Detailed fee calculations, rates, and payment terms

3. Schedule C - Service Levels: Specific performance metrics and measurement criteria

4. Schedule D - Key Personnel: List of key team members assigned to provide services

5. Appendix 1 - Reporting Format: Templates for regular reporting and documentation

6. Appendix 2 - Communication Protocol: Procedures for routine communications and escalations