Supply And Service Agreement Template for Indonesia

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Key Requirements PROMPT example:

Supply And Service Agreement

"I need a Supply and Service Agreement for my technology company to engage a local Indonesian supplier who will provide both hardware components and ongoing maintenance services for our data center in Jakarta, with the agreement starting in March 2025."

Document background
The Supply and Service Agreement is a fundamental commercial contract used when a business relationship involves both the provision of goods and related services in Indonesia. This document is essential for companies operating under Indonesian jurisdiction who need to establish clear terms for complex supply arrangements that go beyond simple goods procurement. It addresses requirements under Indonesian Civil Code, Trade Law No. 7 of 2014, and relevant sector-specific regulations, while incorporating provisions for quality control, delivery mechanisms, service performance standards, and risk allocation. The agreement is particularly important when dealing with ongoing supply relationships that require technical support, maintenance, or other ancillary services alongside product delivery. It provides comprehensive coverage of both supply chain logistics and service delivery obligations while ensuring compliance with local content requirements and Indonesian business practices.
Suggested Sections

1. Parties: Identification of the contracting parties including full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the parties' business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Supply and Services: Detailed description of goods to be supplied and services to be provided

5. Term and Renewal: Duration of the agreement and renewal provisions

6. Ordering Process: Procedures for placing and accepting orders

7. Delivery and Performance: Terms and conditions for delivery of goods and performance of services

8. Price and Payment: Pricing structure, payment terms, and invoicing procedures

9. Quality Requirements: Quality standards, specifications, and quality control procedures

10. Warranties: Warranties for goods and services provided

11. Compliance with Laws: Obligations to comply with applicable Indonesian laws and regulations

12. Intellectual Property: Rights and obligations regarding intellectual property

13. Confidentiality: Protection and handling of confidential information

14. Liability and Indemnification: Allocation of risks and responsibilities between parties

15. Force Majeure: Provisions for unforeseen circumstances preventing performance

16. Termination: Grounds and procedures for termination

17. Dispute Resolution: Procedures for resolving disputes under Indonesian law

18. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law

Optional Sections

1. Insurance: Required when specific insurance coverage needs to be maintained by either party

2. Performance Security: Include when bank guarantees or performance bonds are required

3. Import/Export Requirements: Necessary for international supply arrangements

4. Environmental Compliance: Required for environmentally sensitive goods or services

5. Data Protection: Include when personal data processing is involved

6. Anti-Corruption: Detailed provisions when dealing with government entities or high-risk sectors

7. Local Content Requirements: Include when subject to Indonesian local content regulations

8. Training and Support: Required when supplier must provide training or ongoing support

9. Transition Services: Include when handover or transition periods are needed

Suggested Schedules

1. Schedule 1 - Goods and Services Specification: Detailed technical specifications of goods and services

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics and service level requirements

4. Schedule 4 - Key Personnel: List of key personnel responsible for service delivery

5. Schedule 5 - Delivery Locations: List of approved delivery locations and specific requirements

6. Schedule 6 - Quality Control Procedures: Detailed quality control and testing procedures

7. Schedule 7 - Forms and Templates: Standard forms for purchase orders, acceptance certificates, etc.

8. Schedule 8 - Implementation Timeline: Project timeline and key milestones

9. Appendix A - Insurance Requirements: Detailed insurance requirements and minimum coverage

10. Appendix B - Health and Safety Requirements: Specific health and safety procedures and standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Manufacturing

Technology and Software

Industrial Services

Logistics and Supply Chain

Energy and Resources

Consumer Goods

Healthcare and Medical Supplies

Construction and Infrastructure

Telecommunications

Professional Services

Automotive

Food and Beverage

Agriculture

Mining

Retail

Relevant Teams

Legal

Procurement

Supply Chain

Operations

Finance

Compliance

Risk Management

Quality Assurance

Commercial

Logistics

Business Development

Project Management

Vendor Management

Relevant Roles

Procurement Manager

Supply Chain Director

Commercial Director

Legal Counsel

Contract Manager

Operations Manager

Logistics Manager

Quality Assurance Manager

Risk Manager

Compliance Officer

Chief Financial Officer

Business Development Manager

Project Manager

Vendor Relations Manager

Supply Chain Analyst

Commercial Operations Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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