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Supply And Service Agreement
"I need a Supply and Service Agreement for my IT hardware company to supply network equipment and provide ongoing maintenance services to a large healthcare provider in Mumbai, with strict data protection and healthcare compliance requirements."
1. Parties: Identification and details of the supplier and recipient, including registered addresses and company registration numbers
2. Background: Context of the agreement, business relationship, and purpose of the contract
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Supply and Services: Detailed description of goods to be supplied and services to be performed
5. Price and Payment Terms: Pricing structure, payment schedule, invoicing terms, and tax implications
6. Delivery and Performance: Delivery terms for goods, timeline for services, acceptance criteria
7. Quality and Standards: Quality requirements, compliance standards, and inspection rights
8. Warranties and Representations: Warranties for goods and services, supplier representations regarding capability and authority
9. Term and Termination: Duration of agreement, renewal terms, termination rights and consequences
10. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements
11. Confidentiality: Protection of confidential information and trade secrets
12. Force Majeure: Provisions for unforeseen circumstances affecting performance
13. Dispute Resolution: Process for resolving disputes, jurisdiction, and governing law
14. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Intellectual Property Rights: Required when IP creation or licensing is involved in the services
2. Data Protection: Necessary when personal data processing is part of the services
3. Environmental Compliance: Important for supplies involving hazardous materials or environmental implications
4. Import/Export Compliance: Required for international supply arrangements
5. Service Level Agreement: Needed when specific performance metrics and standards are crucial
6. Change Control: Important for long-term agreements where scope changes are likely
7. Business Continuity: Required for critical supply arrangements where continuity is essential
8. Anti-Corruption Compliance: Important for high-value contracts or government-related supplies
1. Schedule 1 - Goods and Services Specification: Detailed technical specifications of goods and services
2. Schedule 2 - Pricing Schedule: Detailed breakdown of prices, rates, and payment milestones
3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement criteria
4. Schedule 4 - Form of Purchase Order: Template for ordering goods and services under the agreement
5. Schedule 5 - Delivery Locations: List of approved delivery locations and specific requirements
6. Schedule 6 - Key Personnel: Details of key staff assigned to service delivery
7. Appendix A - Quality Standards: Specific quality requirements and compliance standards
8. Appendix B - Insurance Requirements: Detailed insurance coverage requirements
Authors
Acceptance Criteria
Affiliate
Agreement
Applicable Law
Business Day
Confidential Information
Contract Price
Customer
Defect
Delivery
Delivery Location
Documentation
Effective Date
Force Majeure Event
Goods
Good Industry Practice
GST
Intellectual Property Rights
Key Personnel
Material Breach
Payment Terms
Performance Standards
Purchase Order
Quality Standards
Representatives
Services
Service Levels
Specifications
Supplier
Supply Schedule
Term
Territory
Third Party
Warranties
Working Hours
Service Delivery
Payment
Quality Assurance
Delivery
Acceptance Testing
Performance Standards
Warranties
Intellectual Property
Confidentiality
Data Protection
Liability
Indemnification
Insurance
Force Majeure
Term and Termination
Change Control
Dispute Resolution
Notices
Assignment
Subcontracting
Compliance with Laws
Anti-Corruption
Record Keeping
Audit Rights
Business Continuity
Health and Safety
Environmental Compliance
Staff and Personnel
Governing Law
Entire Agreement
Severability
Waiver
Amendment
Counterparts
Manufacturing
Information Technology
Healthcare
Automotive
Consumer Goods
Industrial Equipment
Telecommunications
Pharmaceuticals
Electronics
Energy
Retail
Logistics
Legal
Procurement
Supply Chain
Operations
Finance
Commercial
Vendor Management
Risk Management
Compliance
Business Development
Procurement Manager
Supply Chain Director
Legal Counsel
Contract Manager
Commercial Director
Operations Manager
Vendor Management Lead
Chief Financial Officer
Business Development Manager
Project Manager
Category Manager
Sourcing Specialist
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