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Supply And Service Agreement
"I need a Supply and Service Agreement for my technology company to provide hardware equipment and ongoing maintenance services to government agencies in the Philippines, with specific provisions for data security and quarterly performance reviews starting March 2025."
1. Parties: Identification and details of the supplier and customer, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Supply and Services: Detailed description of goods to be supplied and services to be provided
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Ordering Process: Procedures for placing and accepting orders
7. Delivery and Performance: Terms and conditions for delivery of goods and performance of services
8. Price and Payment: Pricing structure, payment terms, and invoicing procedures
9. Quality Standards: Required quality standards for goods and services
10. Warranties and Representations: Warranties regarding goods and services, and general business representations
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Termination: Grounds and procedures for termination
13. Confidentiality: Protection of confidential information
14. Force Majeure: Provisions for unforeseen circumstances affecting performance
15. Governing Law and Dispute Resolution: Applicable law and procedures for resolving disputes
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Performance Metrics: Specific KPIs and service levels, used when detailed performance measurement is required
2. Insurance: Specific insurance requirements, used when high-value goods or high-risk services are involved
3. Intellectual Property: IP ownership and licensing terms, used when IP rights are relevant to the goods or services
4. Data Protection: Specific data handling requirements, used when personal or sensitive data is processed
5. Environmental Compliance: Environmental standards and requirements, used for environmentally sensitive goods or services
6. Security Requirements: Security protocols and requirements, used when handling sensitive materials or accessing secure facilities
7. Training and Support: Training and support obligations, used when complex products or services require ongoing support
8. Disaster Recovery: Business continuity requirements, used for critical supply or service arrangements
9. Customs and Export Control: International trade compliance, used for cross-border supply arrangements
1. Schedule 1 - Goods and Services Specification: Detailed technical specifications of goods and services to be provided
2. Schedule 2 - Pricing Schedule: Detailed pricing information, including any volume discounts or price adjustment mechanisms
3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria
4. Schedule 4 - Key Personnel: Details of key personnel responsible for service delivery
5. Schedule 5 - Implementation Plan: Timeline and milestones for implementation of the supply and service arrangement
6. Schedule 6 - Form of Purchase Order: Standard form for placing orders under the agreement
7. Schedule 7 - Approved Subcontractors: List of approved subcontractors if applicable
8. Schedule 8 - Required Insurance: Detailed insurance requirements and coverage levels
9. Appendix A - Quality Control Procedures: Detailed quality control and assurance procedures
10. Appendix B - Reporting Requirements: Templates and requirements for regular reporting
Authors
Acceptance Criteria
Affiliate
Agreement
Applicable Law
Business Day
Commencement Date
Confidential Information
Contract Year
Customer
Customer Materials
Defect
Delivery
Delivery Location
Delivery Schedule
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Goods
Intellectual Property Rights
Key Personnel
Losses
Material Breach
Milestone
Notice
Order
Performance Standards
Personnel
Price
Purchase Order
Quality Standards
Related Entities
Representatives
Schedule
Services
Service Levels
Service Level Agreement
Specifications
Supplier
Supplier Materials
Term
Territory
Third Party
VAT
Warranty Period
Working Hours
Supply of Goods
Provision of Services
Ordering Process
Delivery
Price and Payment
Title and Risk
Quality Assurance
Performance Standards
Service Levels
Key Performance Indicators
Warranties
Customer Obligations
Supplier Obligations
Documentation
Records and Audits
Intellectual Property
Confidentiality
Data Protection
Personnel
Subcontracting
Insurance
Liability and Indemnification
Force Majeure
Termination
Consequences of Termination
Change Control
Dispute Resolution
Assignment and Novation
Notices
Governing Law
Anti-Corruption
Compliance with Laws
Export Control
Health and Safety
Environmental Compliance
Business Continuity
Relationship of Parties
Severability
Entire Agreement
Amendments
Waiver
Third Party Rights
Counterparts
Manufacturing
Technology
Telecommunications
Healthcare
Construction
Energy
Retail
Logistics
Industrial Services
Consumer Goods
Professional Services
Agriculture
Mining
Infrastructure
Education
Legal
Procurement
Supply Chain
Operations
Finance
Risk and Compliance
Commercial
Business Development
Project Management
Vendor Management
Procurement Manager
Supply Chain Director
Commercial Director
Contract Manager
Legal Counsel
Operations Manager
Vendor Manager
Chief Financial Officer
Business Development Manager
Risk Manager
Compliance Officer
Project Manager
Category Manager
Sourcing Specialist
General Counsel
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