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Supply And Service Agreement
"I need a Supply and Service Agreement for my technology manufacturing company to supply hardware components and provide ongoing maintenance services to various Canadian retailers, with specific focus on data protection and warranty terms for both hardware and repair services."
1. Parties: Identification and details of the supplier and customer, including registered addresses and company registration numbers
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Supply and Services: Detailed description of goods to be supplied and services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Pricing and Payment Terms: Pricing structure, payment schedules, invoicing requirements, and applicable taxes
7. Delivery and Performance: Terms for delivery of goods and performance of services, including timelines and locations
8. Quality and Standards: Quality requirements, standards, and specifications for goods and services
9. Warranties and Representations: Warranties for goods and services, and representations of both parties
10. Title and Risk: Transfer of title and risk in goods
11. Intellectual Property: Ownership and usage rights of intellectual property
12. Confidentiality: Protection of confidential information and trade secrets
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Insurance: Required insurance coverage and limits
15. Termination: Grounds for termination and termination procedures
16. Dispute Resolution: Process for resolving disputes between parties
17. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Change Management: Procedures for requesting and implementing changes to goods or services specifications
2. Service Levels: Specific performance metrics and service level requirements, used when service quality measurement is critical
3. Environmental Compliance: Environmental standards and compliance requirements, important for environmentally sensitive goods or services
4. Security Requirements: IT security and data protection requirements, essential for technology-related services
5. Import/Export Controls: Compliance with international trade regulations, needed for cross-border supply
6. Force Majeure: Provisions for unforeseen circumstances preventing performance
7. Anti-Corruption: Compliance with anti-corruption laws, important for international trade or government contracts
8. Disaster Recovery: Business continuity and disaster recovery requirements, crucial for critical supply relationships
9. Training and Support: Requirements for training and ongoing support services
10. Subcontracting: Terms governing the use of subcontractors
1. Schedule A - Goods Specifications: Detailed technical specifications of goods to be supplied
2. Schedule B - Services Scope: Detailed description of services to be provided
3. Schedule C - Pricing Schedule: Detailed pricing information, including unit prices and volume discounts
4. Schedule D - Service Levels and KPIs: Specific performance metrics and measurement criteria
5. Schedule E - Delivery Locations: List of delivery locations and specific requirements for each
6. Schedule F - Contact Details: Key contacts and escalation procedures
7. Schedule G - Technical Requirements: Technical standards and requirements for goods or services
8. Schedule H - Forms and Procedures: Standard forms and procedures for ordering, acceptance, and reporting
9. Appendix 1 - Insurance Requirements: Detailed insurance requirements and coverage limits
10. Appendix 2 - Compliance Requirements: Specific regulatory or industry compliance requirements
Authors
Acceptance Criteria
Affiliate
Agreement
Applicable Law
Business Day
Change Order
Confidential Information
Contract Price
Contract Year
Customer
Customer Materials
Defect
Deliverables
Delivery Date
Delivery Location
Documentation
Effective Date
Force Majeure Event
Goods
Good Industry Practice
GST/HST
Intellectual Property Rights
Initial Term
Key Personnel
Liability
Losses
Material Breach
Notice
Order
Performance Standards
Personnel
Price
Purchase Order
Quality Standards
Renewal Term
Representatives
Services
Service Levels
Service Level Credits
Specifications
Supplier
Supplier Personnel
Term
Territory
Third Party
Time of Delivery
Warranties
Work Product
Scope of Supply
Scope of Services
Term and Renewal
Ordering Process
Delivery
Acceptance Testing
Price and Payment
Invoicing
Tax Compliance
Quality Requirements
Service Levels
Performance Standards
Title and Risk
Warranties
Customer Obligations
Supplier Obligations
Key Personnel
Intellectual Property
Data Protection
Confidentiality
Audit Rights
Record Keeping
Insurance
Liability
Indemnification
Force Majeure
Change Control
Dispute Resolution
Termination
Exit Management
Assignment and Subcontracting
Compliance with Laws
Health and Safety
Environmental Compliance
Anti-Corruption
Notice Requirements
Governing Law
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Counterparts
Manufacturing
Technology
Healthcare
Retail
Construction
Energy
Telecommunications
Professional Services
Logistics and Transportation
Industrial Equipment
Food and Beverage
Automotive
Mining
Agriculture
Pharmaceuticals
Legal
Procurement
Supply Chain
Operations
Finance
Risk Management
Compliance
Commercial
Contract Management
Vendor Management
Project Management
Procurement Manager
Supply Chain Director
Commercial Director
Contract Manager
Legal Counsel
Operations Manager
Vendor Manager
Business Development Manager
Chief Financial Officer
Project Manager
Category Manager
Risk Manager
Compliance Officer
Supply Chain Analyst
Purchasing Officer
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Supply And Service Agreement
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