Public Service Agreement Template for Indonesia

1. Asset Management: Required when the service involves management of public assets or infrastructure

2. Technology and Systems: Needed when the service involves IT systems or technological solutions

3. Intellectual Property Rights: Include when the service involves creation or use of intellectual property

4. Environmental Requirements: Required for services with environmental impacts

5. Security Requirements: Include for services involving sensitive information or facilities

6. Transition Arrangements: Needed when there is an incumbent service provider or complex implementation phase

7. Business Continuity: Include for critical public services requiring continuity planning

8. Local Content Requirements: Required when local content or community participation is mandatory

1. Service Specifications: Detailed technical specifications of the services to be provided

2. Performance Standards: Detailed KPIs, measurement methodologies, and reporting templates

3. Payment Schedule: Detailed payment terms, calculations, and adjustment mechanisms

4. Personnel Requirements: Key personnel, qualifications, and staffing requirements

5. Equipment and Facilities: List of equipment, facilities, and assets involved in service delivery

6. Implementation Plan: Detailed timeline and milestones for service implementation

7. Forms and Templates: Standard forms for reporting, notices, and other communications

8. Government Furnished Items: List of items, data, or facilities provided by the government

9. Service Locations: Details of locations where services are to be provided