Distance Contract Template for Indonesia

This Distance Contract template is essential for businesses engaging in remote selling activities in Indonesia, whether through e-commerce platforms, telephone sales, or other distance communication methods. It is specifically designed to comply with Indonesian regulations, including the ITE Law, Consumer Protection Law, and related electronic commerce regulations. The document is particularly relevant in the current digital economy where businesses increasingly operate through online channels and remote transactions. It includes comprehensive provisions for electronic transactions, consumer rights, data protection, and dispute resolution, making it suitable for both B2C and B2B transactions. The contract template addresses specific Indonesian legal requirements for distance selling, including mandatory information disclosure, cooling-off periods, and consumer protection measures.

1. Parties: Identification of the seller and buyer, including complete business/personal details and registration numbers

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Agreement: Details of products/services being sold and general terms of supply

5. Ordering Process: Process for placing and accepting orders, including electronic confirmation requirements

6. Price and Payment: Pricing details, payment methods, and payment terms

7. Delivery: Delivery terms, timeframes, and shipping costs

8. Cancellation Rights: Consumer's right to cancel orders and cooling-off period as required by law

9. Returns and Refunds: Process for returning goods and obtaining refunds

10. Warranties and Representations: Standard warranties about products/services and legal compliance

11. Limitation of Liability: Limitations on seller's liability within legal bounds

12. Data Protection: Handling of personal data in compliance with Indonesian data protection laws

13. Governing Law and Jurisdiction: Specification of Indonesian law as governing law and jurisdiction for disputes

14. Term and Termination: Duration of agreement and termination provisions