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1. Letterhead and Date: Law firm's letterhead including firm name, address, contact details, and date of the letter
2. Client Details: Full name and address of the client(s)
3. Matter Reference: Unique reference number and brief description of the legal matter
4. Scope of Services: Detailed description of the legal services to be provided and any limitations
5. Fee Structure: Comprehensive explanation of fees, billing arrangements, and payment terms
6. Team Structure: Key personnel responsible for the matter and their roles
7. Client Communication: Communication protocols and primary contact points
8. Document Retention: Policies regarding retention and handling of client documents
9. Confidentiality: Confidentiality obligations and handling of sensitive information
10. Conflicts of Interest: Statement regarding conflict checks and handling potential conflicts
11. Termination: Circumstances and procedures for terminating the engagement
12. Acceptance: Client acknowledgment and acceptance section with signature block
1. Foreign Law Matters: Required when the engagement involves cross-jurisdictional work or foreign law advice
2. Third Party Payment Arrangements: Needed when fees will be paid by someone other than the client
3. Specialist External Counsel: Required when external specialists or counsel may need to be engaged
4. Intellectual Property Rights: Relevant for matters involving creation of intellectual property or unique legal products
5. Client Assets Handling: Required when the firm will hold or handle client money or assets
6. Data Protection Overseas: Needed when client data may be transferred outside Hong Kong
1. Fee Schedule: Detailed breakdown of fee structures, hourly rates, and disbursements
2. General Terms of Business: Standard terms and conditions of the firm's services
3. Team Biography: Detailed information about the experience and qualifications of key team members
4. Client Due Diligence Requirements: List of required documents and information for AML compliance
5. Data Privacy Statement: Detailed privacy policy and data handling procedures
6. Complaints Procedure: Formal procedure for handling client complaints and disputes
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