Legal AI for Client Relations Teams

Enhance client relationships with AI-powered contract management and legal support

Ask Genie to draft an NDA for our new Client Relations hire...

Ask Genie to draft an NDA for our new Client Relations hire...

Ask Genie to review this client relations agreement against our playbook...

Ask Genie to find the right template for our client relations team...

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Strengthen client relationships with contract clarity

GenieAI helps client-facing teams stay on top of every commitment, deadline, and renewal across the client portfolio - proactive, never reactive.

  • Track every client commitment and renewal deadline
  • Surface client-specific terms before renewals or escalations
  • Audit-ready visibility into account-level legal exposure
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  • ISO 27001 certified
  • GDPR compliant
  • Your documents stay in your tenant
  • Never used to train models

Security and data handling

Across industries

Why client relations teams choose Genie

Renew without renegotiating positions that were already settled.

Accelerate Client Onboarding

Generate compliant MSAs and SOWs in minutes, reducing contract turnaround time for new tech clients.

Mitigate Commercial Risk

AI-powered review identifies liability gaps and SLA conflicts before client agreements are finalised.

Streamline Contract Negotiations

Track redlines and suggest alternative clauses that protect your interests while maintaining rapport.

Client relations teams already working this way

How a commercial team kept terms consistent across accounts.

Industry
Sports. Events. Entertainment
Group
Stadium MK Group
Businesses
8 entwined
Mode
24/7 always-on

MK Dons

From sponsor deals to concert riders to indemnity wording, one commercial team handles every negotiation. Genie sits in the middle of the workflow, helping them draft contracts, weigh redlines, and get to a position the same afternoon.

How we compare

How does GenieAI compare to ChatGPT?

GenieAI
Claude
ChatGPT
Conversational interface
Can upload docs & PDFs
Review against your playbook rules
Edit and negotiate in tracked changes
Collaborative legal editor for teams
Compare against a proprietary legal dataset
Manage complex deals with Eidetic Intelligence
Develop an org-wide legal brain
Save templates, playbooks, insights

Common questions

Client relations contracting, answered

What account leads and legal ask before rolling Genie out.

Can client-facing teams get agreements signed without waiting for legal?

Yes. Legal records the positions the business accepts once, and Genie reviews incoming client agreements and renewals against them, so routine work moves without joining a legal queue.

HoSt Group gives 25 commercial seats to its sales and commercial teams on exactly this basis and reports 80% faster reviews.

How does Genie handle client agreements and renewals?

Genie checks an incoming agreement or variation against your recorded positions and marks each departure, so the person negotiating knows what has changed from the standard rather than reading the whole document again.

Firefish, a market research agency of 50 to 100 people with its own in-house legal function, cut contract review time by more than 50% and now handles the same volume with half the legal availability.

Who decides which client terms we can accept?

Legal owns the playbook: preferred positions, acceptable fallbacks, and the concessions that always escalate.

Client-facing teams negotiate inside those boundaries, which is what keeps renewals moving without reopening settled questions.

Does Genie work inside Microsoft Word?

Yes. Genie works directly in Microsoft Word, so you review and redline in the document your counterparty actually sent, rather than moving it into another system and breaking your review trail.

DocuSign and Adobe Sign integrations are in development.

Can Genie draft client agreements from our own standards?

Yes. Genie drafts from your standards rather than a fixed form, so a client agreement, MSA or renewal reflects how your business actually contracts.

Current-law accuracy extends across more than 150 jurisdictions.

What happens when a counterparty's redline falls outside our playbook?

Genie flags the deviation instead of accepting it. The change is identified against the specific position it breaches, so whoever reads it can see what was altered, why it matters, and whether it needs a decision from legal.

Escalation is the feature rather than the failure. It is how legal stays in control of the standard while everything inside the standard keeps moving.

Is our contract data used to train AI models?

No. Documents you generate or upload stay in your tenant, are not used to train models, and confidential material is not shared with third-party LLMs.

GenieAI is ISO 27001 certified and operates under GDPR.

How does Genie keep terms consistent across accounts?

One recorded playbook applies to every account, so the same position is taken regardless of who negotiated it or when.

That is what stops a concession made once from becoming the default everywhere.

Ready to renew without renegotiating?

Draft, review and negotiate client agreements, MSAs and renewals against your own standards.

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