Skip to content

Legal AI for Client Relations Teams

Enhance client relationships with AI-powered contract management and legal support

Draft an NDA for our new Client Relations hire

Review this client relations agreement against our playbook

Find the right template for our client relations team

Trusted by 280,000+ users

Product demo here4:3, 1600 × 1200

Used by teams at

Read customer stories
See moreShow fewer companies

New to GenieAI?

Strengthen client relationships with contract clarity

GenieAI helps client-facing teams stay on top of every commitment, deadline, and renewal across the client portfolio - proactive, never reactive.

  • Track every client commitment and renewal deadline
  • Surface client-specific terms before renewals or escalations
  • Audit-ready visibility into account-level legal exposure

Product demo here16:10, 1600 × 1000

What you can do

What client relations teams run through Genie

The features behind faster client agreements, MSAs and renewals.

Across industries

Why client relations teams choose Genie

Renew without renegotiating positions that were already settled.

  • Accelerate Client Onboarding

    Generate compliant MSAs and SOWs in minutes, reducing contract turnaround time for new tech clients.

  • Mitigate Commercial Risk

    AI-powered review identifies liability gaps and SLA conflicts before client agreements are finalised.

  • Streamline Contract Negotiations

    Track redlines and suggest alternative clauses that protect your interests while maintaining rapport.

Client relations teams already working this way

How a commercial team kept terms consistent across accounts.

Industry
Sports. Events. Entertainment
Group
Stadium MK Group
Businesses
8 entwined
Mode
24/7 always-on

MK Dons

From sponsor deals to concert riders to indemnity wording, one commercial team handles every negotiation. Genie sits in the middle of the workflow, helping them draft contracts, weigh redlines, and get to a position the same afternoon.

How we compare

How does GenieAI compare to ChatGPT?

GenieAI vs Claude vs ChatGPT
GenieAI Claude ChatGPT
Conversational interface Yes Yes Yes
Can upload docs & PDFs Yes Yes Yes
Review against your playbook rules Yes Yes No
Edit and negotiate in tracked changes Yes No No
Collaborative legal editor for teams Yes No No
Compare against a proprietary legal dataset Yes No No
Manage complex deals with Eidetic Intelligence Yes No No
Develop an org-wide legal brain Yes No No
Save templates, playbooks, insights Yes No No
  • Conversational interface

    • GenieAI: Yes
    • Claude: Yes
    • ChatGPT: Yes
  • Can upload docs & PDFs

    • GenieAI: Yes
    • Claude: Yes
    • ChatGPT: Yes
  • Review against your playbook rules

    • GenieAI: Yes
    • Claude: Yes
    • ChatGPT: No
  • Edit and negotiate in tracked changes

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No
  • Collaborative legal editor for teams

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No
  • Compare against a proprietary legal dataset

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No
  • Manage complex deals with Eidetic Intelligence

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No
  • Develop an org-wide legal brain

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No
  • Save templates, playbooks, insights

    • GenieAI: Yes
    • Claude: No
    • ChatGPT: No

Compare Legal AI tools

Common questions

Client relations contracting, answered

What account leads and legal ask before rolling Genie out.

Can client-facing teams get agreements signed without waiting for legal?

Yes. Legal records the positions the business accepts once, and Genie reviews incoming client agreements and renewals against them, so routine work moves without joining a legal queue.

HoSt Group gives 25 commercial seats to its sales and commercial teams on exactly this basis and reports 80% faster reviews.

How does Genie handle client agreements and renewals?

Genie checks an incoming agreement or variation against your recorded positions and marks each departure, so the person negotiating knows what has changed from the standard rather than reading the whole document again.

Firefish, a market research agency of 50 to 100 people with its own in-house legal function, cut contract review time by more than 50% and now handles the same volume with half the legal availability.

Who decides which client terms we can accept?

Legal owns the playbook: preferred positions, acceptable fallbacks, and the concessions that always escalate.

Client-facing teams negotiate inside those boundaries, which is what keeps renewals moving without reopening settled questions.

Does Genie work inside Microsoft Word?

Yes. Genie works directly in Microsoft Word, so you review and redline in the document your counterparty actually sent, rather than moving it into another system and breaking your review trail.

DocuSign and Adobe Sign integrations are in development.

Can Genie draft client agreements from our own standards?

Yes. Genie drafts from your standards rather than a fixed form, so a client agreement, MSA or renewal reflects how your business actually contracts.

Current-law accuracy extends across more than 150 jurisdictions.

What happens when a counterparty's redline falls outside our playbook?

Genie flags the deviation instead of accepting it. The change is identified against the specific position it breaches, so whoever reads it can see what was altered, why it matters, and whether it needs a decision from legal.

Escalation is the feature rather than the failure. It is how legal stays in control of the standard while everything inside the standard keeps moving.

How does Genie keep terms consistent across accounts?

One recorded playbook applies to every account, so the same position is taken regardless of who negotiated it or when.

That is what stops a concession made once from becoming the default everywhere.

In our customers’ words.

Commercial and compliance leaders on what changed once Genie took on their contracts.

I would urge other companies to use AI software to support them. It really improves the timeline for negotiating contracts. And it builds confidence in your commercial team to do the negotiations themselves.

Jafeth Bulsink Head of Sales at Bright Renewables, HoSt Group
80% faster reviews
Read the HoSt Group story

Read customer stories

Enterprise-grade security, from sign-in to storage.

ISO 27001 certified, with single sign-on, two-factor verification and encryption at rest and in transit.

  • ISO 27001 certified

  • GDPR compliant

  • Registered with the UK ICO

  • Certified

    ISO 27001 certified

    ISO/IEC 27001:2022, certificate 310012019 from Citation ISO Certification. Certified since 2019, and available on request.

  • Compliant

    GDPR compliant

    Compliant with UK GDPR, EU GDPR and the Data Protection Act 2018.

  • Registered

    Registered with the UK ICO

    Registered with the UK Information Commissioner’s Office (ICO).

  • Single sign-on

    Single sign-on with Google and Microsoft.

  • Two-factor verification

    Two-factor verification on every new device when you sign in with a password.

  • Encryption

    Encrypted at rest (AES-256) and in transit (TLS 1.2+).

  • Zero data retention

    Zero data retention with OpenAI and Anthropic. They keep no inputs or outputs after processing.

  • UK and EU hosting

    Hosted on AWS in the UK and EU.

  • Data processing agreement

    Data processing agreement with EU SCCs and the UK IDTA.

    Read the DPA

  • Sub-processors

    Published sub-processor list.

    See the list

  • EU AI Act

    Not a high-risk AI system under the EU AI Act, and we meet the obligations that apply to us.

  • Penetration testing

    Independent penetration testing after significant changes, alongside internal scanning.

  • Business continuity

    A one-hour recovery time objective for critical services, with encrypted backups tested for recovery.

  • No data breaches

    No data breaches in our history.

  • Report a vulnerability

    Email security@genieai.co. We aim to respond within two working days.

    Email the security team

Read the security overview

Ready to renew without renegotiating?

Draft, review and negotiate client agreements, MSAs and renewals against your own standards.

No credit card required. 30-second signup.

Ready to agree with confidence?
See Genie in action.