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1. Purpose and Scope: Defines the purpose of these guidelines and to whom they apply within the organization
2. Legal Framework: Overview of relevant South African laws and regulations that govern recommendation letters
3. Authority to Provide Recommendations: Specifies who within the organization is authorized to write recommendation letters
4. Content Requirements: Mandatory elements to include in recommendation letters, including factual information requirements
5. Prohibited Content: Information that should not be included in recommendations due to legal or ethical considerations
6. Confidentiality and Data Protection: Guidelines for handling personal information in accordance with POPIA
7. Standard Format: Templates and formatting requirements for consistency
8. Record Keeping: Requirements for maintaining copies and records of recommendations provided
1. Digital Recommendations: Guidelines specific to providing recommendations through online platforms or email, used when the organization commonly provides digital recommendations
2. Academic Recommendations: Special considerations for academic recommendations, included when the organization deals with educational contexts
3. Industry-Specific Guidelines: Additional requirements for specific industries or professions, included based on the organization's sector
4. International Considerations: Guidelines for providing recommendations for international use, included if the organization operates globally
1. Template Letters: Standard templates for different types of recommendation letters
2. Compliance Checklist: Checklist to ensure all legal and policy requirements are met before sending a recommendation
3. Consent Forms: Standard forms for obtaining consent from individuals before writing recommendations
4. Prohibited Terms List: List of terms and phrases to avoid in recommendations to prevent discrimination or bias
Confidential Information
Consent
Data Subject
Letter of Recommendation
Personal Information
Professional Reference
Academic Reference
Character Reference
Recommender
Recipient
Record Keeping
Template Letter
Digital Signature
Electronic Recommendation
Guidelines
Organization
Processing
Professional Capacity
Reference Check
Restricted Information
Verification Process
Written Consent
Digital Platform
Information Officer
Legal Representative
Standard Format
Subject Matter
Third Party
Designated Authority
Legal Compliance
Authorization
Confidentiality
Data Protection
Consent Requirements
Content Standards
Prohibited Content
Format Requirements
Record Keeping
Liability
Professional Standards
Review Process
Distribution
Quality Control
Template Usage
Digital Communications
Non-Discrimination
Information Access
Document Retention
Amendment Procedures
Verification Process
Ethics and Integrity
Risk Management
Corporate
Education
Healthcare
Financial Services
Professional Services
Non-Profit
Government
Technology
Manufacturing
Retail
Consulting
Legal Services
Research and Development
Human Resources
Legal
Compliance
Senior Management
Academic Affairs
Professional Development
Quality Assurance
Employee Relations
Risk Management
Corporate Communications
Human Resources Manager
Legal Counsel
Department Director
School Principal
Academic Dean
Managing Director
Chief Executive Officer
Department Head
HR Business Partner
Compliance Officer
Senior Manager
Team Leader
Professor
Program Coordinator
Operations Manager
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