Virtual Assistant Agreement Template for Singapore

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Key Requirements PROMPT example:

Virtual Assistant Agreement

"I need a Virtual Assistant Agreement for my Singapore-based tech startup that will engage a VA to handle customer support and social media management, with strict data protection requirements and performance metrics for handling sensitive customer information."

What is a Virtual Assistant Agreement?

The Virtual Assistant Agreement is essential for businesses and individuals in Singapore engaging remote administrative support services. This contract type defines the professional relationship between virtual assistants and their clients, ensuring compliance with Singapore's Personal Data Protection Act, Employment Act, and relevant digital commerce legislation. The agreement covers crucial elements including service scope, data handling, confidentiality, payment terms, and intellectual property rights, while maintaining clear independent contractor status. It's particularly relevant in today's digital economy where remote work arrangements are increasingly common.

What sections should be included in a Virtual Assistant Agreement?

1. Parties: Identification and details of contracting parties

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of virtual assistant services to be provided

5. Term and Termination: Duration of agreement and termination provisions

6. Payment Terms: Fees, payment schedule, and invoicing procedures

7. Confidentiality: Protection of confidential information

8. Data Protection: PDPA compliance and data handling requirements

9. Independent Contractor Status: Clarification of relationship between parties

What sections are optional to include in a Virtual Assistant Agreement?

1. Non-Compete: Restrictions on working with competitors (use when protecting business interests from competition)

2. Service Level Agreement: Specific performance metrics and standards (use for more complex or strategic VA relationships)

3. Insurance: Required insurance coverage (use when VA handles sensitive operations or high-value tasks)

4. Force Majeure: Provisions for unforeseeable circumstances (use when continuity of service is critical)

What schedules should be included in a Virtual Assistant Agreement?

1. Schedule of Services: Detailed breakdown of specific tasks and responsibilities

2. Rate Card: Detailed pricing structure and additional charges

3. Data Processing Agreement: Detailed terms for handling personal data under PDPA

4. Service Level Metrics: Specific performance indicators and measurement criteria

5. Technical Requirements: Software, hardware, and connectivity requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

Personal Data Protection Act (PDPA) 2012: Regulates data collection, usage, storage, transfer of personal data, data protection obligations, and cross-border data transfer requirements

Employment Act: Ensures clear distinction between contractor and employee status to avoid inadvertent creation of employer-employee relationship

Electronic Transactions Act: Governs validity of electronic contracts, digital signatures, and electronic records

Copyright Act 2021: Covers intellectual property rights, ownership of created works, and content rights transfer

Contract Law (Common Law): Addresses contract formation, terms and conditions, breach and remedies under Singapore's common law system

Computer Misuse Act: Covers cybersecurity considerations, system access protocols, and data security requirements

Income Tax Act: Addresses tax implications and GST considerations for virtual assistant services

Competition Act: Governs non-compete clauses and restrictions on trade

Consumer Protection (Fair Trading) Act: Provides protection if the virtual assistant is considered a consumer of services

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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