1. Non-Compete: Restrictions on working with competing clients, used when dealing with sensitive industries or direct competitors

2. Insurance: Requirements for professional liability insurance, relevant for high-value services or regulated industries

3. Dispute Resolution: Specific procedures for handling disputes, including mediation or arbitration, useful for international clients

4. Force Majeure: Provisions for unforeseen circumstances, particularly relevant post-COVID

5. Subcontracting: Terms for allowing or prohibiting subcontracting of services, relevant for larger service providers

6. Training and Onboarding: Procedures for initial training and integration, useful for complex service arrangements

7. Security Protocols: Specific security requirements and procedures, essential for handling sensitive data

8. Key Personnel: Identification of specific team members, relevant for larger service arrangements

1. Schedule A - Service Specifications: Detailed breakdown of services, tasks, and deliverables

2. Schedule B - Fee Schedule: Detailed pricing structure, including any variable fees or additional charges

3. Schedule C - Service Level Agreement: Specific performance metrics, response times, and quality standards

4. Schedule D - Approved Tools and Software: List of authorized software and tools to be used in service delivery

5. Schedule E - Data Processing Agreement: Detailed procedures for handling personal and sensitive data in compliance with PDPA

6. Schedule F - Communication Guidelines: Detailed protocols for routine and emergency communications

7. Appendix 1 - Client Guidelines: Client-specific requirements and preferences

8. Appendix 2 - Security Protocols: Detailed security procedures and requirements