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1. Parties: Details of the VA service provider and the client, including full legal names and addresses
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of virtual assistant services to be provided
5. Payment Terms: Fees, payment schedule, invoicing, and late payment provisions
6. Term and Termination: Duration of agreement and circumstances for termination
7. Confidentiality: Protection of confidential information and trade secrets
8. Data Protection: GDPR compliance and data handling procedures
9. Intellectual Property: Ownership and usage rights of created materials
1. Service Levels: Specific performance metrics and standards for complex or high-value VA arrangements
2. Non-Compete: Restrictions on working with competitors when VA has access to sensitive business information
3. Insurance: Required insurance coverage for high-risk or regulated services
4. Subcontracting: Rights and restrictions on subcontracting work when VA might need to delegate tasks
1. Schedule of Services: Detailed breakdown of specific services and deliverables
2. Rate Card: Detailed pricing for different types of services
3. Data Processing Agreement: Detailed GDPR compliance terms if handling personal data
4. Service Level Agreement: Detailed performance metrics and reporting requirements
5. Approved Sub-processors: List of approved third-party service providers or tools
Services
Confidential Information
Client
Virtual Assistant
Deliverables
Intellectual Property Rights
Personal Data
Data Protection Legislation
Business Day
Commencement Date
Fee
Initial Term
Working Hours
Service Level Requirements
Client Materials
Force Majeure Event
Good Industry Practice
Group
Representatives
Termination Date
Territory
Third Party Software
VAT
Business Systems
Authorised Users
Commercially Reasonable Efforts
Data Subject
Documentation
Minimum Term
Payment Terms
Term and Duration
Termination
Confidentiality
Data Protection
Intellectual Property Rights
Non-Solicitation
Non-Competition
Force Majeure
Liability and Indemnification
Insurance
Service Levels
Working Hours
Reporting
Availability
Communication Methods
Expenses
Independent Contractor Status
Subcontracting
Assignment
Warranties
Dispute Resolution
Governing Law
Notices
Entire Agreement
Variation
Severability
Third Party Rights
Client Obligations
Virtual Assistant Obligations
Compliance with Laws
Conflict of Interest
Record Keeping
Equipment and Resources
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