Sales And Service Agreement Template for Philippines

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Key Requirements PROMPT example:

Sales And Service Agreement

"I need a Sales and Service Agreement for my medical equipment company based in Manila, covering both the sale of diagnostic machines and their ongoing maintenance services, including quarterly preventive maintenance and 24/7 emergency support, to be implemented by March 2025."

Document background
The Sales And Service Agreement is essential for businesses operating in the Philippines that offer integrated product and service solutions to their customers. This document is particularly relevant when a supplier provides both physical or digital products along with associated services such as installation, maintenance, training, or ongoing support. The agreement ensures compliance with Philippine legal requirements, including the Civil Code, Consumer Act, and relevant industry regulations. It is commonly used in scenarios where the service component is integral to the product offering, requiring detailed terms for both aspects of the business relationship. The document addresses key commercial terms, operational procedures, quality standards, and performance metrics while incorporating necessary protections and obligations for both parties under Philippine law. It's particularly valuable for businesses seeking to establish long-term relationships that encompass both product supply and ongoing service delivery.
Suggested Sections

1. Parties: Identification and details of the contracting parties, including their legal status and registered addresses

2. Background: Context of the agreement, including the business relationship and general intent of the parties

3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules of interpretation

4. Scope of Agreement: Overall scope covering both sales and service elements, including territory and exclusivity provisions

5. Product Supply Terms: Terms and conditions relating to the sale and supply of products, including ordering process and delivery terms

6. Service Provision Terms: Terms and conditions relating to the provision of services, including service standards and delivery timeline

7. Pricing and Payment Terms: Pricing structure for both products and services, payment terms, invoicing, and any applicable taxes

8. Quality and Compliance: Quality standards for products and services, compliance with regulations, and quality assurance processes

9. Warranties and Representations: Warranties for products and services, and representations made by both parties

10. Term and Termination: Duration of the agreement, renewal provisions, and circumstances for termination

11. Intellectual Property Rights: Protection and usage rights of intellectual property related to products and services

12. Confidentiality: Protection of confidential information exchanged during the business relationship

13. Liability and Indemnification: Limitation of liability and indemnification obligations of both parties

14. Force Majeure: Provisions for unforeseen circumstances affecting contract performance

15. Governing Law and Dispute Resolution: Application of Philippine law and methods for resolving disputes

16. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement

Optional Sections

1. Insurance: Insurance requirements for both parties, used when specific coverage is necessary for high-value or high-risk products/services

2. Data Protection: Provisions for handling personal and sensitive data, required when dealing with customer information

3. Training and Support: Details of training and support services, included when product/service requires specific user training

4. Environmental Compliance: Environmental standards and compliance requirements, necessary for environmentally sensitive products/services

5. Import/Export Compliance: International trade compliance terms, required for cross-border sales and services

6. Marketing and Branding: Terms for marketing and promoting products/services, useful when parties collaborate on marketing

7. Disaster Recovery: Business continuity and disaster recovery provisions, important for critical products/services

Suggested Schedules

1. Product Specifications: Detailed technical specifications of all products covered under the agreement

2. Service Level Agreement (SLA): Detailed service levels, performance metrics, and related penalties/rewards

3. Price List: Comprehensive pricing for all products and services, including any volume discounts

4. Territory Map: Geographical areas covered by the agreement, if territorially limited

5. Key Performance Indicators: Specific performance metrics for measuring service quality and delivery

6. Operating Procedures: Detailed procedures for order processing, delivery, and service provision

7. Warranty Terms: Detailed warranty terms and procedures for both products and services

8. Contact Details: List of key contacts and escalation matrix for both parties

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Technology and Software

Manufacturing

Industrial Equipment

Healthcare and Medical Devices

Telecommunications

Automotive

Construction and Engineering

Energy and Utilities

Professional Services

Office Equipment and Supplies

Consumer Electronics

Agricultural Equipment

Relevant Teams

Legal

Sales

Service Delivery

Operations

Procurement

Finance

Commercial

Customer Success

Technical Support

Quality Assurance

Compliance

Supply Chain

Account Management

Relevant Roles

Chief Commercial Officer

Sales Director

Service Delivery Manager

Contract Manager

Legal Counsel

Procurement Manager

Operations Director

Business Development Manager

Account Manager

Supply Chain Manager

Technical Services Director

Customer Success Manager

Commercial Operations Manager

Risk and Compliance Officer

Chief Financial Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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