The Sales And Service Agreement is designed for businesses operating in South Africa that provide both products and associated services to their customers. This type of agreement is particularly useful when the sale of products is accompanied by ongoing services such as maintenance, support, training, or implementation services. It addresses the requirements of South African law, including the Consumer Protection Act, National Credit Act, and Protection of Personal Information Act, while providing a comprehensive framework for both the sales and service aspects of the business relationship. The agreement is structured to protect both parties' interests while ensuring clarity in responsibilities, deliverables, and performance standards. It is commonly used in technology, equipment, and professional services sectors where the product sale is intrinsically linked to ongoing service provision.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc
1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and relationship between the parties
3. Definitions and Interpretation: Defined terms and rules of interpretation
4. Scope of Agreement: Overall scope covering both sales and service elements
5. Sale of Products: Terms governing the sale of products, including ordering, delivery, and acceptance
6. Service Provisions: Terms governing the provision of services, including scope and standards
7. Pricing and Payment Terms: Pricing for products and services, payment terms, invoicing, and late payment consequences
8. Duration and Termination: Contract term, renewal provisions, and termination rights
9. Warranties and Representations: Warranties for products and services, including statutory warranties under CPA
10. Liability and Indemnification: Limitation of liability and indemnification provisions
11. Intellectual Property: IP ownership and licensing terms
12. Confidentiality: Protection of confidential information
13. Force Majeure: Events excusing performance
14. Dispute Resolution: Process for resolving disputes
15. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law
1. Data Protection: Include when personal information is processed, addressing POPIA requirements
2. Service Level Agreement: Include for complex service arrangements requiring specific performance metrics
3. Change Management: Include for long-term agreements where scope or specifications may change
4. Insurance: Include when specific insurance requirements are needed
5. Export Control: Include for international sales or restricted products
6. Environmental Compliance: Include when dealing with regulated products or environmental impacts
7. Anti-Corruption: Include for high-value contracts or public sector involvement
8. Business Continuity: Include for critical services or long-term supply arrangements
1. Product Specifications: Detailed specifications of products being sold
2. Service Specifications: Detailed description of services to be provided
3. Pricing Schedule: Detailed pricing information for products and services
4. Service Levels: Specific service level metrics and measurements
5. Support Procedures: Technical support and maintenance procedures
6. Territory: Geographic areas covered by the agreement
7. Key Personnel: List of key personnel responsible for service delivery
8. Required Insurance: Specific insurance requirements and coverage levels
Relevant legal definitions
Acceptance
Acceptance Tests
Affiliate
Agreement
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Consumer Protection Act
Contract Year
Customer
Customer Data
Deliverables
Delivery
Delivery Location
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Maintenance Services
Order
Personal Information
POPIA
Products
Professional Services
Purchase Price
Quality Standards
Related Agreements
Service Credits
Service Levels
Services
Service Hours
Service Location
Specifications
Supplier
Support Services
Term
Territory
Third Party Products
Training Services
VAT
Warranty Period
Working Hours
Acceptance Tests
Affiliate
Agreement
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Consumer Protection Act
Contract Year
Customer
Customer Data
Deliverables
Delivery
Delivery Location
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Maintenance Services
Order
Personal Information
POPIA
Products
Professional Services
Purchase Price
Quality Standards
Related Agreements
Service Credits
Service Levels
Services
Service Hours
Service Location
Specifications
Supplier
Support Services
Term
Territory
Third Party Products
Training Services
VAT
Warranty Period
Working Hours
Clauses
Interpretation
Appointment
Supply of Products
Delivery and Acceptance
Service Provision
Service Levels
Quality Standards
Pricing and Payment
Invoicing
Customer Obligations
Supplier Obligations
Performance Standards
Warranties
Title and Risk
Intellectual Property
Confidentiality
Data Protection
Personnel
Subcontracting
Liability
Indemnification
Insurance
Force Majeure
Term and Termination
Exit Management
Dispute Resolution
Change Control
Compliance with Laws
Anti-Corruption
Assignment and Novation
Notices
Governing Law
Jurisdiction
Relationship of Parties
Entire Agreement
Severability
Variation
Waiver
Third Party Rights
Business Continuity
Audit Rights
Record Keeping
Appointment
Supply of Products
Delivery and Acceptance
Service Provision
Service Levels
Quality Standards
Pricing and Payment
Invoicing
Customer Obligations
Supplier Obligations
Performance Standards
Warranties
Title and Risk
Intellectual Property
Confidentiality
Data Protection
Personnel
Subcontracting
Liability
Indemnification
Insurance
Force Majeure
Term and Termination
Exit Management
Dispute Resolution
Change Control
Compliance with Laws
Anti-Corruption
Assignment and Novation
Notices
Governing Law
Jurisdiction
Relationship of Parties
Entire Agreement
Severability
Variation
Waiver
Third Party Rights
Business Continuity
Audit Rights
Record Keeping
Relevant Industries
Information Technology
Telecommunications
Manufacturing
Industrial Equipment
Healthcare
Professional Services
Automotive
Construction
Energy
Electronics
Office Equipment
Agricultural Equipment
Medical Devices
Software and Technology
Relevant Teams
Legal
Sales
Commercial
Operations
Procurement
Service Delivery
Technical Support
Customer Success
Compliance
Risk Management
Supply Chain
Account Management
Relevant Roles
Legal Counsel
Commercial Director
Sales Director
Service Delivery Manager
Contract Manager
Business Development Manager
Operations Director
Procurement Manager
Account Manager
Technical Services Manager
Chief Commercial Officer
Compliance Officer
Risk Manager
Supply Chain Manager
Find the exact document you need
Agreement To Sell And Contract Of Sale
A South African law-governed document combining a promise to sell with actual sale terms, establishing rights and obligations for property or goods transfer.
find out more
Agreement Of Sale Of Immovable Property
A South African legal agreement for the sale and purchase of immovable property, compliant with the Alienation of Land Act and related legislation.
find out more
Absolute Agreement Of Sale
A legally binding agreement under South African law governing the complete transfer of ownership rights in a sale transaction.
find out more
Software Sales Contract
A South African law-governed agreement for software sales and licensing, covering usage rights, payments, and compliance with local regulations.
find out more
Sale Deed Agreement
A legally binding agreement under South African law that documents and governs the sale and transfer of immovable property from seller to purchaser.
find out more
Preliminary Contract Of Sale
A South African law-governed preliminary agreement between seller and purchaser establishing the essential terms for the sale of immovable property.
find out more
Land Sale Deed
A legal document under South African law that formalizes the sale and transfer of immovable property between parties.
find out more
Deed Of Sale Agreement Of Immovable Property
A South African legal agreement documenting the sale and transfer of immovable property, governed by the Alienation of Land Act.
find out more
Commercial Real Estate Sales Agreement
South African commercial real estate sale agreement compliant with local property laws, governing the transfer of commercial property between seller and purchaser.
find out more
Bill Of Sale Agreement With Payments
A South African law-governed agreement documenting the sale of property or goods with structured payment terms, including ownership transfer and payment conditions.
find out more
Generic Sales Contract
A standard sales agreement template for goods under South African law, covering key commercial terms and regulatory requirements.
find out more
For Sale As Is Contract
A South African contract for the sale of goods or property in their current condition, incorporating 'as is' and 'voetstoots' principles while complying with local consumer protection laws.
find out more
Entity Purchase Buy Sell Agreement
South African law-governed agreement for the purchase and sale of business entities, including all necessary transaction terms and regulatory compliance provisions.
find out more
Commission Agent Agreement
A South African law-governed agreement establishing terms between a principal and commission agent for sales representation and commission-based services.
find out more
Buy Sell Agreement For Small Business
A South African law-governed agreement for the sale and purchase of a small business, detailing transaction terms and ownership transfer requirements.
find out more
Business Sales Agreement Form
A South African law-governed agreement that facilitates the sale and purchase of a business, outlining terms, conditions, and compliance requirements.
find out more
Sale Lease Back Agreement
A South African law-governed agreement combining property sale and leaseback arrangements, enabling property owners to sell their property while retaining occupancy through a lease.
find out more
Tripartite Agreement For Sale Of Property
A South African legal agreement facilitating property sale between three parties, typically involving a seller, buyer, and financial institution, governed by South African property law.
find out more
Scrap Sale Agreement
South African law-governed agreement for scrap material sales, ensuring compliance with Second-Hand Goods Act and environmental regulations.
find out more
Intent To Sell Contract
A South African legal document establishing the framework and key terms for a proposed property sale, serving as a precursor to the final sale agreement.
find out more
Advance Agreement For Sale Of Land
South African legal agreement for land sale with advance payment terms, compliant with the Alienation of Land Act.
find out more
Lease Agreement For Sale
South African legal document combining property lease terms with a future purchase option, governed by SA property and rental laws.
find out more
Debt Sale Agreement
A South African law-governed agreement for the sale and transfer of debt portfolios between financial institutions or credit providers and debt purchasers.
find out more
Bill Of Sale With Payment Terms
A South African law-governed agreement documenting the sale of goods or assets with structured payment terms, combining ownership transfer provisions with payment obligations.
find out more
International Contract Of Sale
A South African law-governed contract template for international sale of goods transactions, incorporating domestic and international trade requirements.
find out more
Letter Of Intent To Sell Property To Tenant
A South African legal document expressing a property owner's formal intention to sell their property to the current tenant, outlining preliminary terms and conditions of the proposed sale.
find out more
Resale Agreement Draft
A South African law-governed agreement establishing terms for product resale and distribution arrangements between suppliers and resellers.
find out more
Scrap Vehicle Sale Agreement
A South African law-compliant agreement for the sale of vehicles intended for scrap, covering ownership transfer, environmental compliance, and deregistration requirements.
find out more
Sale Of Goodwill Contract
South African legal agreement for the transfer of business goodwill between parties, including terms, conditions, and protective provisions.
find out more
Sale Agreement With Possession
South African property sale agreement enabling buyer possession before transfer, combining sale terms with possession arrangements under SA law.
find out more
Sales Agreement With Payment Plan
South African sales agreement template incorporating structured payment terms and compliance with local consumer protection and credit laws.
find out more
Estate Sale Agreement
A legal agreement for the sale of property from a deceased estate in South Africa, complying with local property and estate administration laws.
find out more
Promissory Purchase And Sale Agreement
A South African legal agreement combining property sale terms with promissory note payment arrangements, governed by local property and financial legislation.
find out more
Land Sale Commission Agreement
A South African legal agreement establishing commission terms and conditions between a property owner and estate agent for the sale of land.
find out more
Business Bill Of Sale Purchase Agreement
A South African law-governed agreement facilitating the complete or partial sale and purchase of a business enterprise, detailing all transaction terms and regulatory compliance requirements.
find out more
Agreement Of Purchase And Sale Form For Private Sale
A South African legal document for private property sales between individuals, outlining sale terms and conditions in compliance with local property law.
find out more
Used Equipment Sale Agreement
South African law-governed agreement for the sale of used industrial or commercial equipment, including condition specifications and transfer terms.
find out more
Deposit Agreement Of Purchase And Sale
A South African law-governed agreement establishing terms for deposit payment and handling in a purchase and sale transaction.
find out more
Assignment Of Real Estate Purchase And Sale Agreement
A South African legal document that transfers rights and obligations under an existing property purchase agreement from the original purchaser to a new purchaser.
find out more
Simple Buy Sell Agreement
A straightforward agreement governed by South African law that documents the terms and conditions for the sale and purchase of goods or assets between two parties.
find out more
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)