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1. Parties: Identification and details of the service provider and customer, including registered addresses and company details
2. Background: Context of the agreement and reference to any master service agreement or related contracts
3. Definitions: Definitions of key terms used throughout the document, including payment-related terminology
4. Service Fee Structure: Detailed breakdown of fees, rates, and pricing model for the services
5. Payment Terms: Payment deadlines, payment methods, currency, and billing frequency
6. Invoicing Procedures: Process for invoice generation, delivery, and required invoice content under Dutch law
7. Late Payment Consequences: Interest rates, penalties, and remedies for late payment in accordance with Dutch law
8. Dispute Resolution: Procedures for handling payment disputes and invoice queries
9. VAT and Taxation: Treatment of VAT, other applicable taxes, and related responsibilities
10. Term and Termination: Duration of the payment terms and conditions for termination
11. Governing Law and Jurisdiction: Confirmation of Dutch law application and jurisdiction
1. Service Credits: System for calculating and applying service credits against fees when service levels are not met
2. Volume Discounts: Structure for volume-based pricing and discounts if applicable
3. Currency Exchange: Terms for handling multiple currencies and exchange rates if international payments are involved
4. Electronic Invoicing: Specific terms for electronic invoicing systems and processes if used
5. Payment Security: Additional terms for securing payments, such as bank guarantees or parent company guarantees
6. Audit Rights: Terms allowing audit of payment-related records and processes
7. Force Majeure Impact on Payments: How force majeure events affect payment obligations
8. Third-Party Payment Processors: Terms relating to the use of payment processing services if applicable
1. Schedule 1 - Fee Schedule: Detailed breakdown of all fees, rates, and pricing components
2. Schedule 2 - Service Levels and Measurements: Specific service levels that affect payment terms and service credits
3. Schedule 3 - Invoice Template: Standard format for invoices complying with Dutch legal requirements
4. Schedule 4 - Service Credit Calculation: Detailed methodology for calculating service credits and penalties
5. Schedule 5 - Payment Processing Procedures: Step-by-step procedures for payment processing and reconciliation
6. Appendix A - Authorized Bank Accounts: List of approved bank accounts for payments
7. Appendix B - Contact Details: Contact information for billing, payment, and dispute resolution
Applicable Law
Billing Cycle
Billing Period
Business Day
Commencement Date
Confidential Information
Contract Year
Credit Note
Customer
Due Date
Early Payment Discount
Electronic Invoice
Euro
Force Majeure Event
Initial Term
Interest Rate
Invoice
Invoice Date
Late Payment
Payment Date
Payment Method
Payment Terms
Performance Credits
Purchase Order
Renewal Term
Service Credits
Service Fee
Service Level Agreement
Service Level Failure
Service Provider
Services
Statutory Interest Rate
Term
Third Party Costs
VAT
Volume Discount
Working Hours
Working Day
Year
Service Levels
Invoicing
Late Payment
Interest
Service Credits
VAT and Taxation
Currency
Payment Method
Billing Cycle
Price Adjustment
Volume Discounts
Credit Terms
Payment Security
Dispute Resolution
Force Majeure
Termination
Suspension Rights
Audit Rights
Confidentiality
Liability
Assignment
Notices
Governing Law
Jurisdiction
Entire Agreement
Severability
Amendment
Force Majeure
Data Protection
Information Technology
Professional Services
Telecommunications
Cloud Services
Software as a Service
Managed Services
Financial Services
Healthcare Technology
Manufacturing
Consulting Services
Data Center Services
Business Process Outsourcing
Legal
Finance
Accounts Receivable
Accounts Payable
Commercial Operations
Service Delivery
Contract Management
Procurement
Treasury
Billing
Credit Control
Compliance
Customer Success
Operations
Chief Financial Officer
Finance Director
Legal Counsel
Contracts Manager
Account Manager
Service Delivery Manager
Financial Controller
Procurement Manager
Commercial Director
Treasury Manager
Billing Manager
Credit Controller
Operations Director
Compliance Officer
Service Level Manager
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