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1. Parties: Identification of the colocation provider and the customer, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement
4. Services Overview: High-level description of colocation services being provided
5. Space and Power Allocation: Specifications of allocated rack space, power capacity, and related infrastructure
6. Access and Security: Rules and procedures for physical and logical access to the facility and equipment
7. Service Level Agreement: Guaranteed levels of service, including power, cooling, network availability, and response times
8. Customer Obligations: Customer responsibilities regarding equipment, compliance, and facility usage
9. Provider Obligations: Provider's commitments regarding facility maintenance, security, and support
10. Fees and Payment Terms: Pricing structure, payment schedules, and billing procedures
11. Term and Termination: Duration of agreement, renewal terms, and termination conditions
12. Liability and Indemnification: Limitations of liability, insurance requirements, and indemnification provisions
13. Confidentiality: Protection of confidential information and trade secrets
14. Force Majeure: Circumstances under which parties are excused from performance
15. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for dispute resolution
1. Cross-Connect Services: Details of network interconnection services when customer requires connectivity to other tenants or carriers
2. Remote Hands Service: Terms for on-site technical support services when customer requires provider's staff to perform physical tasks
3. Disaster Recovery: Additional provisions for disaster recovery services if customer requires backup facilities
4. Environmental Compliance: Specific environmental commitments when required by regulation or customer policy
5. Migration Services: Terms for equipment migration services if customer requires assistance with initial setup
6. Smart Hands Service: Advanced technical support services beyond basic remote hands
7. Security Clearance Requirements: Additional security provisions for high-security customers
8. Data Protection Agreement: Detailed data protection terms when processing personal data is involved
1. Technical Specification: Detailed technical specifications of space, power, cooling, and connectivity
2. Service Level Agreement Details: Comprehensive SLA metrics, measurements, and penalties
3. Price Schedule: Detailed pricing for all services, including base and optional services
4. Facility Rules and Procedures: Operational procedures, access protocols, and facility guidelines
5. Equipment Schedule: Inventory of customer equipment to be colocated
6. Contact Information: List of authorized contacts and escalation procedures
7. Insurance Requirements: Detailed insurance coverage requirements for both parties
8. Acceptable Use Policy: Rules and restrictions regarding facility and service usage
Authorized Personnel
Billing Cycle
Business Day
Cabinet
Colocation Facility
Colocation Space
Commencement Date
Confidential Information
Cross-Connect
Customer Equipment
Data Center Infrastructure
Emergency Maintenance
Environmental Requirements
Equipment Rack
Force Majeure Event
Initial Term
Interconnection Services
kVA
Licensed Space
Maintenance Window
Meet-Me Room
Normal Business Hours
Operating Procedures
Permitted Use
Power Draw
Power Usage Effectiveness (PUE)
Provider Equipment
Remote Hands Services
Renewal Term
Response Time
Service Credits
Service Fees
Service Level Agreement (SLA)
Service Level Failure
Service Levels
Service Start Date
Services
Smart Hands Services
Technical Support
Temperature Range
Termination Notice
Unplanned Outage
Utility Power
Visitor
Service Provision
Grant of License
Term and Termination
Payment Terms
Service Levels
Access Rights
Security
Installation
Maintenance
Power Supply
Cooling
Network Connectivity
Customer Obligations
Provider Obligations
Compliance
Insurance
Liability
Indemnification
Confidentiality
Data Protection
Force Majeure
Environmental Requirements
Emergency Procedures
Dispute Resolution
Assignment
Subcontracting
Notices
Amendments
Governing Law
Entire Agreement
Severability
Information Technology
Telecommunications
Financial Services
Healthcare
E-commerce
Manufacturing
Cloud Services
Media and Entertainment
Government and Public Sector
Education
Legal
Information Technology
Infrastructure
Procurement
Operations
Compliance
Risk Management
Information Security
Facilities Management
Finance
Chief Technology Officer
IT Infrastructure Manager
Data Center Operations Manager
Procurement Manager
Legal Counsel
Facilities Manager
Information Security Officer
Network Administrator
Risk Manager
Compliance Officer
Technical Operations Director
Cloud Infrastructure Architect
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