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1. Parties: Identification of the colocation provider and customer, including full legal names and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement
4. Services: Detailed description of colocation services, including space, power, cooling, and basic infrastructure
5. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
6. Fees and Payment: Pricing structure, payment terms, and billing procedures
7. Access and Security: Rules and procedures for accessing the facility, security protocols, and visitor policies
8. Customer Equipment: Specifications for allowed equipment, installation requirements, and maintenance responsibilities
9. Service Levels: Performance standards, availability guarantees, and remedies for service failures
10. Maintenance and Support: Scheduled maintenance procedures and support services provided
11. Compliance and Regulations: Requirements for regulatory compliance and industry standards
12. Insurance and Liability: Insurance requirements and limitation of liability provisions
13. Confidentiality: Protection of confidential information and trade secrets
14. General Provisions: Standard legal clauses including governing law, notices, and dispute resolution
1. Migration Services: Terms for initial equipment installation and migration services, if provider offers these
2. Remote Hands Service: Terms for on-site technical support services, if offered
3. Cross-Connection Services: Terms for connectivity between different customers or carriers, if applicable
4. Disaster Recovery: Special provisions for disaster recovery services and procedures
5. Environmental Standards: Specific environmental and sustainability requirements
6. Growth Options: Terms for expanding space or services in the future
7. Intellectual Property: IP rights provisions if relevant to the services provided
8. Change Control: Procedures for making changes to services or equipment
1. Technical Specification: Detailed specifications of the colocation space, power, cooling, and other technical parameters
2. Service Level Agreement: Detailed service levels, metrics, and remedies
3. Fee Schedule: Detailed breakdown of all fees, charges, and pricing structures
4. Facility Rules and Procedures: Operational procedures, conduct rules, and facility policies
5. Authorized Personnel List: List of authorized personnel with access rights and security clearance levels
6. Equipment Schedule: Detailed inventory of customer equipment to be colocated
7. Emergency Procedures: Emergency contact information and response procedures
8. Insurance Requirements: Detailed insurance coverage requirements and certificates
Access Rights
Authorized Personnel
Billing Cycle
Business Day
Cabinet
Carrier
Change Request
Colocation Facility
Colocation Space
Commencement Date
Confidential Information
Cross-Connect
Customer Equipment
Data Center
Emergency Maintenance
Environmental Requirements
Equipment Rack
Force Majeure Event
Initial Term
Installation Date
Interconnection
Maintenance Window
Month
Network
Operating Environment
Outage
PDU (Power Distribution Unit)
Power Allocation
Power Usage Effectiveness (PUE)
Rack Unit
Remote Hands Service
Renewal Term
Response Time
Scheduled Maintenance
Security Procedures
Service Credits
Service Fees
Service Level Agreement (SLA)
Service Level Failure
Services
Setup Fee
Site Rules
Space
Technical Support
Temperature Range
Term
Third Party Provider
Unplanned Outage
Visitor
Services
Term and Termination
Fees and Payment
Service Levels
Access Rights
Security
Installation
Equipment
Maintenance
Power and Cooling
Network Connectivity
Remote Hands
Customer Obligations
Provider Obligations
Compliance
Data Protection
Confidentiality
Intellectual Property
Insurance
Liability
Force Majeure
Assignment
Subcontracting
Dispute Resolution
Health and Safety
Environmental Requirements
Emergency Procedures
Audit Rights
Notices
Amendments
Governing Law
Entire Agreement
Information Technology
Financial Services
Telecommunications
Healthcare
Manufacturing
E-commerce
Government
Education
Media and Entertainment
Professional Services
Banking
Insurance
Cloud Computing
Digital Infrastructure
Legal
Information Technology
Infrastructure
Operations
Facilities Management
Procurement
Risk Management
Compliance
Security
Technical Operations
Contract Management
Chief Information Officer
Data Center Manager
IT Infrastructure Manager
Chief Technology Officer
Facilities Manager
Operations Director
Network Engineer
Systems Administrator
Legal Counsel
Procurement Manager
Risk Manager
Security Officer
Compliance Officer
Technical Operations Manager
Contract Manager
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