The General Service Contract serves as a fundamental legal instrument for businesses and individuals operating in Nigeria who wish to establish clear terms for service provision relationships. This document is essential when engaging external service providers, consultants, or contractors for various business purposes. It addresses key aspects such as service scope, payment structures, performance metrics, and risk allocation while ensuring compliance with Nigerian legal requirements, including the Labour Act, Contract Law Act, and relevant tax regulations. The agreement is designed to be adaptable across different service sectors while maintaining core legal protections and obligations. It is particularly valuable for businesses seeking to formalize service arrangements with clear deliverables, timelines, and responsibilities, while providing mechanisms for dispute resolution under Nigerian jurisdiction.
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1. Parties: Identifies and defines the service provider and client, including full legal names, registration details, and addresses
2. Background: Contextualizes the agreement and outlines the parties' intentions
3. Definitions: Defines key terms used throughout the agreement for clarity and legal certainty
4. Scope of Services: Detailed description of services to be provided, including deliverables and standards
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Payment Terms: Fees, payment schedule, invoicing procedures, and late payment consequences
7. Obligations of Service Provider: Key responsibilities, service levels, and performance standards
8. Obligations of Client: Client's responsibilities, including cooperation and access requirements
9. Confidentiality: Protection of confidential information and trade secrets
10. Intellectual Property: Ownership and usage rights of pre-existing and created IP
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Force Majeure: Provisions for unforeseen circumstances preventing performance
13. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
14. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Insurance: Required when services involve significant risks or regulatory requirements mandate insurance
2. Data Protection: Required when personal data processing is involved in service delivery
3. Compliance with Laws: Detailed section needed when services are in regulated industries
4. Non-Competition: Added when protecting against competitive activities is crucial
5. Personnel Requirements: Required when specific qualifications or security clearances are needed
6. Equipment and Materials: Needed when physical assets are provided by either party
7. Health and Safety: Required for services performed on-site or involving physical work
8. Training: Included when service provider must train client's staff
9. Transition Assistance: Added when complex service handover might be needed at termination
1. Schedule A - Service Specifications: Detailed breakdown of services, methodologies, and deliverables
2. Schedule B - Fee Schedule: Detailed pricing, payment terms, and rate cards
3. Schedule C - Service Levels: Performance metrics, KPIs, and measurement methods
4. Schedule D - Required Personnel: Key personnel, qualifications, and roles
5. Schedule E - Client Materials: List of items, access, or information to be provided by client
6. Appendix 1 - Change Request Form: Template for requesting and documenting service changes
7. Appendix 2 - Report Templates: Standard formats for required service reports
Relevant legal definitions
Agreement
Applicable Law
Business Day
Client
Commencement Date
Confidential Information
Deliverables
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Materials
Payment Terms
Performance Standards
Services
Service Levels
Service Location
Service Provider
Term
Termination Date
Working Hours
Change Request
Client Materials
Fees
Representatives
Service Schedule
Specifications
Sub-contractor
Third Party
VAT
Applicable Law
Business Day
Client
Commencement Date
Confidential Information
Deliverables
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Materials
Payment Terms
Performance Standards
Services
Service Levels
Service Location
Service Provider
Term
Termination Date
Working Hours
Change Request
Client Materials
Fees
Representatives
Service Schedule
Specifications
Sub-contractor
Third Party
VAT
Clauses
Services
Term and Duration
Payment
Service Provider Obligations
Client Obligations
Service Levels
Performance Standards
Key Personnel
Confidentiality
Intellectual Property
Data Protection
Liability and Indemnification
Force Majeure
Insurance
Compliance with Laws
Anti-Corruption
Assignment and Subcontracting
Termination
Dispute Resolution
Governing Law
Notices
Amendments
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
Representations and Warranties
Term and Duration
Payment
Service Provider Obligations
Client Obligations
Service Levels
Performance Standards
Key Personnel
Confidentiality
Intellectual Property
Data Protection
Liability and Indemnification
Force Majeure
Insurance
Compliance with Laws
Anti-Corruption
Assignment and Subcontracting
Termination
Dispute Resolution
Governing Law
Notices
Amendments
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
Representations and Warranties
Relevant Industries
Professional Services
Information Technology
Consulting
Facilities Management
Business Process Outsourcing
Construction
Maintenance Services
Healthcare Services
Educational Services
Financial Services
Logistics
Marketing and Advertising
Engineering Services
Property Management
Relevant Teams
Legal
Procurement
Operations
Commercial
Risk Management
Compliance
Finance
Business Development
Project Management
Contract Administration
Relevant Roles
Legal Counsel
Contract Manager
Procurement Manager
Business Development Manager
Operations Director
Project Manager
Commercial Manager
Risk Manager
Compliance Officer
General Manager
CEO
CFO
COO
Head of Legal
Head of Procurement
Managing Director
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