1. Technology Infrastructure: Required when services include HR software or systems

2. Training and Knowledge Transfer: Include when service provider needs to conduct training

3. Business Continuity Plan: Required for critical HR services requiring disaster recovery

4. Transition Services: Include when handling service transition from previous provider

5. International Data Transfer: Required if HR data is processed across borders

6. Recruitment Services: Include if recruitment is part of service scope

7. Payroll Processing: Required when payroll services are included

8. Performance Management: Include if performance evaluation services are provided

1. Schedule A - Service Descriptions: Detailed breakdown of each HR service to be provided

2. Schedule B - Service Level Metrics: Specific KPIs, targets, and measurement methodologies

3. Schedule C - Pricing Schedule: Detailed fee structure and payment terms

4. Schedule D - Implementation Timeline: Milestone-based implementation plan

5. Schedule E - Required Reports: Templates and specifications for all required reports

6. Schedule F - Escalation Matrix: Contact details and escalation procedures

7. Appendix 1 - Data Security Standards: Specific data protection and security requirements

8. Appendix 2 - Compliance Checklist: List of applicable laws and compliance requirements

9. Appendix 3 - Standard Operating Procedures: Detailed operational procedures for key services