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1. Parties: Identification of the contracting parties including full legal names and addresses
2. Background: Context of the agreement, including business relationship and implementation objectives
3. Definitions: Defined terms used throughout the agreement
4. Scope of Implementation: Detailed description of the implementation project scope and objectives
5. Implementation Methodology: Agreed approach and methodology for the implementation
6. Project Timeline: Key milestones, deadlines, and overall project schedule
7. Deliverables: Specific outputs and deliverables to be provided
8. Acceptance Testing: Procedures for testing and accepting deliverables
9. Project Management: Governance structure, reporting requirements, and change management procedures
10. Client Responsibilities: Obligations and responsibilities of the client
11. Provider Responsibilities: Obligations and responsibilities of the implementation provider
12. Fees and Payment: Commercial terms, payment schedule, and invoicing procedures
13. Intellectual Property Rights: Ownership and licensing of IP in deliverables and existing materials
14. Confidentiality: Protection of confidential information
15. Warranties and Indemnities: Warranties for implementation services and related indemnities
16. Limitation of Liability: Limitations and exclusions of liability
17. Term and Termination: Duration of agreement and termination rights
18. General Provisions: Standard legal provisions including governing law, notices, and dispute resolution
1. Hardware Requirements: Specifications for hardware requirements when implementation includes physical infrastructure
2. Data Migration: Procedures and responsibilities for data migration when legacy data needs to be transferred
3. Third Party Dependencies: Management of third-party products or services when implementation relies on external providers
4. Personnel Transfer: Terms governing transfer of personnel when implementation involves staff transitions
5. Training: Training requirements and responsibilities when user training is part of implementation
6. Business Continuity: Measures to ensure business continuity during implementation when critical systems are affected
7. Regulatory Compliance: Specific compliance requirements when implementation is in regulated industries
8. Security Requirements: Detailed security measures when implementation involves sensitive systems or data
9. Post-Implementation Support: Terms for support following implementation completion when ongoing support is needed
1. Technical Specifications: Detailed technical requirements and specifications for the implementation
2. Implementation Plan: Detailed project plan including timelines, resources, and dependencies
3. Service Levels: Performance metrics and service levels for the implementation
4. Pricing Schedule: Detailed breakdown of fees, costs, and payment milestones
5. Resource Plan: Allocation of personnel and resources from both parties
6. Testing Procedures: Detailed acceptance testing procedures and criteria
7. Security Requirements: Detailed security protocols and requirements
8. Form of Acceptance Certificate: Template for formal acceptance of deliverables
9. Change Control Procedure: Detailed process for managing changes to scope or requirements
10. Required Documentation: List and templates of required project documentation
Acceptance Tests
Acceptance Certificate
Business Day
Change Control Procedure
Change Request
Client Materials
Client Personnel
Commencement Date
Confidential Information
Deliverables
Documentation
Effective Date
Exit Plan
Force Majeure Event
Good Industry Practice
Implementation Methodology
Implementation Plan
Implementation Services
Intellectual Property Rights
Key Personnel
Milestone
Milestone Date
Project
Project Manager
Project Plan
Provider Materials
Provider Personnel
Requirements
Service Levels
Services
Software
Specifications
Statement of Work
System
Technical Specifications
Term
Third Party Materials
Timeline
User Acceptance Testing
Work Product
Working Hours
Definitions
Services Scope
Implementation Methodology
Project Management
Change Control
Testing and Acceptance
Client Obligations
Provider Obligations
Personnel
Subcontracting
Documentation
Intellectual Property
Data Protection
Confidentiality
Warranties
Service Levels
Payment Terms
Invoicing
Record Keeping
Audit Rights
Force Majeure
Insurance
Liability
Indemnification
Term and Termination
Exit Management
Non-Solicitation
Assignment
Dispute Resolution
Notices
Governing Law
Entire Agreement
Severability
Waiver
Force Majeure
Compliance with Laws
Anti-Corruption
Third Party Rights
Information Technology
Healthcare
Financial Services
Manufacturing
Retail
Telecommunications
Government
Education
Professional Services
Energy
Transportation
Insurance
Legal
Information Technology
Project Management
Procurement
Operations
Risk and Compliance
Finance
Technical Architecture
Business Analysis
Quality Assurance
Implementation
Digital Transformation
Vendor Management
Chief Technology Officer
IT Director
Project Manager
Implementation Manager
Legal Counsel
Procurement Manager
Business Analyst
Solutions Architect
Contract Manager
Operations Director
Technical Lead
Risk Manager
Compliance Officer
Chief Information Officer
Digital Transformation Manager
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