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1. Parties: Identifies and provides details of the contracting parties
2. Background: Sets out the context and purpose of the implementation project
3. Definitions and Interpretation: Defines key terms and establishes interpretation rules
4. Scope of Implementation: Details the scope of work, deliverables, and implementation objectives
5. Project Methodology: Outlines the agreed implementation approach and methodology
6. Implementation Timeline: Specifies key milestones, deadlines, and project phases
7. Parties' Obligations: Details the specific responsibilities of both implementer and client
8. Acceptance Testing: Defines acceptance criteria, testing procedures, and sign-off requirements
9. Change Management: Procedures for handling change requests and variations
10. Pricing and Payment: Details fees, payment schedule, and payment terms
11. Intellectual Property: Addresses ownership and licensing of IP rights
12. Confidentiality: Provisions for protecting confidential information
13. Warranties: Specifies warranties relating to the implementation
14. Liability and Indemnities: Limits of liability and indemnification obligations
15. Term and Termination: Duration of agreement and termination provisions
16. Force Majeure: Handling of events beyond parties' reasonable control
17. Dispute Resolution: Procedures for resolving disputes
18. General Provisions: Standard boilerplate clauses including governing law
1. Hardware Requirements: Include when implementation involves hardware supply or installation
2. Data Migration: Include when project involves transferring data from existing systems
3. Security Requirements: Include for implementations involving sensitive data or systems
4. Training Services: Include when training is part of the implementation scope
5. Maintenance and Support: Include if post-implementation support is part of the agreement
6. Business Continuity: Include for critical system implementations
7. Regulatory Compliance: Include when implementation must meet specific regulatory requirements
8. Third Party Dependencies: Include when implementation relies on third-party products or services
1. Schedule 1: Implementation Specifications: Detailed technical specifications and requirements
2. Schedule 2: Project Plan: Detailed timeline, milestones, and resource allocation
3. Schedule 3: Pricing Schedule: Detailed breakdown of costs and payment milestones
4. Schedule 4: Service Levels: Performance metrics and service level requirements
5. Schedule 5: Acceptance Testing Criteria: Detailed testing procedures and acceptance criteria
6. Schedule 6: Change Request Template: Standard form for proposing and documenting changes
7. Schedule 7: Key Personnel: Details of key team members and their roles
8. Appendix A: Technical Environment: Description of technical infrastructure and requirements
9. Appendix B: Data Security Standards: Required security standards and protocols
Acceptance Tests
Applicable Laws
Background IP
Business Day
Change Request
Commencement Date
Confidential Information
Configuration
Deliverables
Documentation
Effective Date
Force Majeure Event
Go-Live Date
Implementation Methodology
Implementation Plan
Implementation Services
Intellectual Property Rights
Key Personnel
Milestone
Project
Project Manager
Project Plan
Requirements
Services
Service Levels
Site
Specifications
System
Technical Environment
Term
Third Party Products
User Acceptance Testing
Work Product
Defect
Critical Defect
Integration
Licensed Software
Maintenance Services
Migration Services
Performance Standards
Project Materials
Release
Security Requirements
Source Code
Support Services
Test Data
Training Materials
Updates
User Documentation
Warranty Period
Definitions
Implementation Services
Project Management
Timeline and Milestones
Acceptance Testing
Change Management
Payment
Intellectual Property
Confidentiality
Data Protection
Personnel
Service Levels
Warranties
Liability
Indemnification
Force Majeure
Term and Termination
Transition
Dispute Resolution
Insurance
Compliance
Security
Documentation
Training
Maintenance and Support
Third Party Products
Subcontracting
Audit Rights
Business Continuity
Notice
Assignment
Waiver
Severability
Entire Agreement
Governing Law
Variation
Good Faith
Information Technology
Financial Services
Healthcare
Manufacturing
Retail
Government
Education
Telecommunications
Professional Services
Energy and Utilities
Transportation and Logistics
Construction
Agriculture
Information Technology
Legal
Procurement
Operations
Project Management Office
Risk and Compliance
Finance
Digital Transformation
Business Analysis
Systems Integration
Quality Assurance
Change Management
Vendor Management
Chief Information Officer
IT Director
Project Manager
Implementation Manager
Technical Lead
Solutions Architect
Business Analyst
Contract Manager
Procurement Manager
Legal Counsel
Risk Manager
Operations Director
Digital Transformation Manager
Technology Consultant
Program Director
Vendor Manager
Change Manager
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