1. Insurance: Insurance requirements when services involve significant risks or regulatory requirements

2. Non-Competition: Restrictions on competitive activities, used when service provider has access to sensitive business information

3. Assignment and Subcontracting: Rules for transferring rights or delegating services, included when relevant to the service nature

4. Change Control: Procedures for managing changes to services, included for complex or long-term service arrangements

5. Service Credits: Performance-linked payment adjustments, used in SLA-driven service agreements

6. Disaster Recovery: Business continuity provisions, necessary for critical services

7. Anti-Corruption: Compliance with anti-corruption laws, important for government-related services

8. Environmental Compliance: Environmental protection obligations, relevant for services with environmental impact

1. Schedule 1 - Service Description: Detailed specifications of services including methodologies and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

4. Schedule 4 - Key Personnel: List of key staff members assigned to provide the services

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Appendix A - Technical Requirements: Technical specifications and requirements for service delivery

7. Appendix B - Form of Reports: Templates and formats for required service reports

8. Appendix C - Contact Details: Contact information for key representatives from both parties