All Countries
Commercial
Service Agreement Contract

Service Agreement Contract Template for Hong Kong

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Service Agreement Contract

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Service Agreement Contract

"I need a Service Agreement Contract for my Hong Kong IT company providing cloud hosting services to a multinational client, with specific data privacy clauses and service level commitments, to commence from March 2025."

Celebrated by
Collaborations with
Investors
Document background
The Service Agreement Contract is a fundamental legal instrument used to formalize service arrangements between providers and clients in Hong Kong. This document is essential when engaging external service providers, consultants, or professional firms, establishing clear parameters for service delivery, payment terms, and mutual obligations. The agreement must comply with Hong Kong legislation, including the Supply of Services (Implied Terms) Ordinance and Personal Data (Privacy) Ordinance, while addressing specific business needs and risk allocation between parties. It serves as a crucial tool for businesses operating in Hong Kong's dynamic commercial environment, providing legal certainty and protection for all parties involved in service arrangements.
Suggested Sections

1. Parties: Identifies and provides full details of the service provider and client

2. Background: Sets out the context and purpose of the agreement

3. Definitions: Defines key terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided

5. Term and Commencement: Duration of the agreement and start date

6. Fees and Payment Terms: Service fees, payment schedule, and payment methods

7. Obligations of Service Provider: Key responsibilities and service standards

8. Obligations of Client: Client's responsibilities and requirements

9. Intellectual Property Rights: Ownership and usage rights of IP created or used

10. Confidentiality: Protection of confidential information

11. Data Protection: Compliance with PDPO and data handling requirements

12. Liability and Indemnity: Limitation of liability and indemnification provisions

13. Termination: Grounds and process for ending the agreement

14. Force Majeure: Provisions for unforeseeable circumstances

15. Governing Law and Jurisdiction: Confirms Hong Kong law applies and jurisdiction

16. General Provisions: Standard boilerplate clauses including notices, amendments, etc.

Optional Sections

1. Service Levels: Include when specific performance metrics need to be maintained

2. Warranties: Include for specific promises about service quality or capabilities

3. Insurance: Include when specific insurance coverage is required

4. Non-Competition: Include when service provider should be restricted from competing

5. Non-Solicitation: Include to prevent poaching of staff or clients

6. Change Control: Include for complex services requiring formal change processes

7. Audit Rights: Include when client needs right to audit service provider

8. Business Continuity: Include for critical services requiring disaster recovery plans

9. Anti-Bribery: Include for compliance with anti-corruption requirements

10. Assignment and Subcontracting: Include when these rights need to be specifically addressed

Suggested Schedules

1. Schedule 1 - Services Description: Detailed specification of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and charges

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Key Personnel: List of key staff assigned to provide the services

5. Schedule 5 - Client Dependencies: Detailed list of client-provided items and support

6. Appendix A - Change Request Form: Template for requesting changes to services

7. Appendix B - Report Templates: Standard formats for required service reports

8. Appendix C - Contact Details: Key contacts and escalation procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Applicable Law
Business Day
Charges
Client
Client Materials
Commencement Date
Confidential Information
Deliverables
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Hong Kong
Intellectual Property Rights
Key Personnel
Loss
Material Breach
Notice
Personal Data
Representatives
Schedule
Services
Service Levels
Service Provider
Service Provider Materials
Specifications
Term
Termination Date
Third Party
Working Hours
Change Request
Dispute
Emergency
Fees
Implementation Plan
Initial Term
Milestones
Performance Standards
Project
Quality Standards
Renewal Term
Reports
Service Credits
Service Location
Software
Subcontractor
Term Sheet
Territory
Variation
Clauses
Interpretation
Appointment
Term and Duration
Services Provision
Service Levels
Fees and Payment
Invoicing
Client Obligations
Service Provider Obligations
Change Control
Key Personnel
Subcontracting
Quality Assurance
Reporting
Intellectual Property Rights
Data Protection
Confidentiality
Non-Competition
Non-Solicitation
Performance Monitoring
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Termination
Consequences of Termination
Assignment
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Variation
Waiver
Third Party Rights
Anti-Bribery
Compliance with Laws
Business Continuity
Audit Rights
Relationship of Parties
Relevant Industries

Information Technology

Professional Services

Management Consulting

Financial Services

Real Estate

Healthcare

Education

Manufacturing

Retail

Logistics

Facilities Management

Marketing and Advertising

Legal Services

Business Process Outsourcing

Construction

Relevant Teams

Legal

Procurement

Operations

Finance

Commercial

Compliance

Risk Management

Business Development

Sales

Account Management

Vendor Management

Project Management

Administration

Corporate Services

Strategy

Relevant Roles

Legal Counsel

Procurement Manager

Contract Manager

Business Development Manager

Operations Director

Chief Financial Officer

Commercial Director

Project Manager

Compliance Officer

Risk Manager

General Counsel

Sales Director

Account Manager

Vendor Manager

Chief Operating Officer

Industries
Contract Law of Hong Kong: The common law principles governing formation and enforcement of contracts in Hong Kong, including offer, acceptance, consideration, and terms
Supply of Services (Implied Terms) Ordinance (Cap. 457): Establishes implied terms in contracts for services, including requirements for reasonable care, skill, and time of performance
Personal Data (Privacy) Ordinance (Cap. 486): Regulates the collection, handling, and use of personal data, which may be relevant if the service provider processes personal information
Business Registration Ordinance (Cap. 310): Requires businesses operating in Hong Kong to register and maintain proper documentation
Employment Ordinance (Cap. 57): May be relevant if the service agreement could be interpreted as creating an employment relationship rather than an independent contractor arrangement
Control of Exemption Clauses Ordinance (Cap. 71): Limits the extent to which liability can be excluded or restricted in contracts
Contracts (Rights of Third Parties) Ordinance (Cap. 623): Governs how third parties may enforce terms of a contract that benefits them
Competition Ordinance (Cap. 619): Ensures that service agreements do not contain anti-competitive provisions or abuse of market power
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Service Contract Payment Terms

A Hong Kong law-governed document establishing payment terms and conditions for service contracts, including payment schedules, invoicing requirements, and related financial obligations.

find out more

Service Level Agreement Software

A Hong Kong law-governed agreement defining performance standards and delivery terms for software services, including quality metrics and compliance requirements.

find out more

Term Loan Facility Agreement

A Hong Kong law-governed agreement establishing terms and conditions for a fixed-term loan facility, including loan amount, interest, repayment terms, and regulatory compliance requirements.

find out more

Professional Services Invoice

A Hong Kong-compliant invoice document for billing professional services, meeting local tax and business regulations.

find out more

Unsuccessful Letter

A formal communication document under Hong Kong jurisdiction used to inform parties of unsuccessful applications, bids, or proposals while maintaining professional standards and legal compliance.

find out more

Service Contract Letter

A Hong Kong-compliant employment letter outlining service terms and conditions between an employer and service provider/employee.

find out more

Terms And Conditions Consent

A Hong Kong law-governed document establishing terms of service and user consent requirements, ensuring compliance with local privacy and electronic transaction laws.

find out more

Termination Without Cause Letter

A Hong Kong law-compliant letter for terminating employment without cause, outlining notice period and final entitlements.

find out more

Generic SLA

A Hong Kong law-governed Service Level Agreement defining service standards, performance metrics, and accountability measures between service providers and customers.

find out more

Contract With No Termination Clause

A Hong Kong law-governed contract template without a termination clause, designed for establishing permanent business relationships.

find out more

Terms And Conditions For Clients

Hong Kong-governed terms and conditions document outlining service delivery arrangements and mutual obligations between service providers and their clients.

find out more

Application Form Terms And Conditions

Hong Kong-governed terms and conditions document that regulates the application process and relationship between service providers and applicants.

find out more

Independent Contractor Agreement Intellectual Property

A Hong Kong-governed agreement establishing an independent contractor relationship with focus on intellectual property rights, ownership, and protection.

find out more

Payment Terms Contract

A Hong Kong law-governed agreement establishing payment terms, conditions, and obligations between contracting parties.

find out more

Mobile Home Installment Sale Contract

A Hong Kong law-governed contract for the installment sale of a mobile home, detailing payment terms, delivery, and security interests.

find out more

Terms Of Use EULA

A Hong Kong law-governed agreement setting terms and conditions for software or digital service usage, defining rights, obligations, and liabilities between provider and users.

find out more

Short Form Stock Purchase Agreement

A simplified Hong Kong law-governed agreement for the sale and purchase of shares in a private company, containing essential terms while maintaining brevity.

find out more

Long Term Rental Agreement

A Hong Kong law-governed agreement establishing terms and conditions for long-term property rental between landlord and tenant.

find out more

Hire Purchase Agreement Termination

A Hong Kong law-governed document that formally terminates a hire purchase agreement, setting out termination terms and asset return procedures.

find out more

Terms And Conditions For Service Invoice

Hong Kong-governed terms and conditions document outlining service invoicing requirements, payment terms, and billing procedures between service providers and clients.

find out more

Candidate Non Disclosure Agreement

A Hong Kong law confidentiality agreement protecting company information shared with job candidates during the recruitment process.

find out more

Trademark Sublicense Agreement

A Hong Kong law-governed agreement allowing a trademark licensee to grant trademark usage rights to a third party, subject to master license terms.

find out more

Legal Settlement Agreement

A Hong Kong law-governed agreement that formally documents the resolution of disputes between parties, including settlement terms and mutual releases.

find out more

Terms Of Service Agreement

A Hong Kong law-governed agreement establishing terms and conditions for service provision, user rights, and obligations between service providers and users.

find out more

Order Cancellation Letter

A formal letter used in Hong Kong to cancel an order for goods or services, governed by Hong Kong commercial law.

find out more

Consultant Confidentiality Agreement

A Hong Kong law-governed agreement establishing confidentiality obligations between a company and consultant, protecting sensitive business information and ensuring compliance with local privacy laws.

find out more

Service Agreement Contract

A Hong Kong law-governed agreement that establishes terms and conditions between a service provider and client for the provision of professional services.

find out more

Consent Release Form

A Hong Kong law-governed document that formally records consent and permission from one party to another for specific activities or data usage, ensuring compliance with local privacy and consent requirements.

find out more

Software Assignment Agreement

A Hong Kong law-governed agreement for transferring full ownership rights of software from one party to another, including all associated intellectual property and assets.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: https://www.genieai.co/our-research
Oops! Something went wrong while submitting the form.

Genie’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; Genie’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our Trust Centre for more details and real-time security updates.

Read our Privacy Policy.