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1. Purpose and Objectives: States the aims of the policy and its intended outcomes in terms of performance management and employee development
2. Scope and Application: Defines who the policy applies to, including different employee categories and exceptions if any
3. Definitions: Defines key terms used throughout the policy including 'performance appraisal', 'rating scales', 'performance indicators', etc.
4. Legal Framework: References to relevant South African legislation and regulatory requirements
5. Principles and Values: Core principles guiding the appraisal process, including fairness, transparency, and objectivity
6. Roles and Responsibilities: Outlines responsibilities of HR, managers, employees, and other stakeholders in the appraisal process
7. Appraisal Cycle and Timeline: Defines the frequency of appraisals and key dates in the annual cycle
8. Appraisal Process: Step-by-step procedure for conducting appraisals, including preparation, meeting conduct, and documentation
9. Performance Rating System: Explanation of the rating scale and criteria for each performance level
10. Documentation Requirements: Details of required forms, records, and storage procedures compliant with POPIA
11. Appeals and Grievances: Procedures for employees to challenge or appeal appraisal outcomes
12. Policy Review: Frequency and process for reviewing and updating the policy
1. Moderation Process: For larger organizations requiring calibration of ratings across departments
2. Remote Work Considerations: For organizations with remote or hybrid working arrangements
3. Performance-Related Pay: When appraisals are directly linked to compensation decisions
4. Probationary Period Assessments: For organizations with specific probation review requirements
5. 360-Degree Feedback Process: For organizations implementing multi-source feedback systems
6. Development Planning: Detailed section on creating and monitoring personal development plans
7. Special Circumstances: Handling of long-term illness, maternity leave, or other extended absences
1. Performance Appraisal Form: Standard template for documenting performance discussions and ratings
2. Competency Framework: Detailed description of competencies and behaviors at each level
3. Rating Scale Guide: Detailed descriptions and examples for each rating level
4. Goal-Setting Template: Format for documenting performance objectives and KPIs
5. Development Plan Template: Format for recording agreed development actions and timeline
6. Appeal Form: Standard form for submitting appeals against appraisal outcomes
7. Timeline and Process Flow: Visual representation of the annual appraisal cycle and key dates
Appraiser
Appraisee
Performance Rating
Key Performance Indicators (KPIs)
Performance Objectives
Competencies
Development Plan
Performance Review Meeting
Performance Improvement Plan
Rating Scale
Moderation
Performance Cycle
Line Manager
Calibration
Career Development
Grievance
Appeal
Interim Review
Annual Review
Self-Assessment
Peer Review
360-Degree Feedback
Performance Standards
Core Competencies
Technical Competencies
Behavioral Indicators
Performance Metrics
Personal Development Goals
Evaluation Criteria
Review Panel
Moderating Committee
Performance Documentation
Probationary Assessment
Performance Management System
Performance Gap
Development Needs
Remedial Action
Exceptional Performance
Satisfactory Performance
Unsatisfactory Performance
Legal Framework
Confidentiality
Data Protection
Rights and Obligations
Performance Standards
Review Procedures
Rating Methodology
Documentation Requirements
Training and Development
Appeals Process
Grievance Procedures
Non-Discrimination
Record Keeping
Compliance
Amendments
Review Cycles
Responsibilities
Monitoring and Evaluation
Feedback Mechanisms
Disciplinary Integration
Rewards and Recognition
Dispute Resolution
Implementation
Quality Assurance
Governance
Financial Services
Manufacturing
Mining
Retail
Technology
Healthcare
Education
Professional Services
Public Sector
Construction
Telecommunications
Agriculture
Transportation
Energy
Hospitality
Human Resources
Legal
Compliance
Executive Leadership
Middle Management
Operations
Administration
Training and Development
Employee Relations
Talent Management
Performance Management
Industrial Relations
Chief Executive Officer
Human Resources Director
HR Manager
Performance Management Specialist
Department Manager
Line Manager
Team Leader
Supervisor
HR Business Partner
Training and Development Manager
Compliance Officer
Employee Relations Manager
Talent Management Specialist
HR Administrator
Department Head
Executive Director
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