9 Box Performance Review for South Africa

9 Box Performance Review Template for South Africa

This document outlines the comprehensive framework for conducting 9 Box Performance Reviews within organizations operating in South Africa, ensuring compliance with local labor laws including the Labour Relations Act and Employment Equity Act. It provides a structured approach to evaluating both employee performance and potential, establishing clear criteria for assessment, documentation requirements, and processes for review meetings. The document includes guidelines for fair and consistent evaluation, appeals procedures, and integration with development planning, while maintaining alignment with South African employment legislation and workplace practices.

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What is a 9 Box Performance Review?

This document serves as a critical tool for organizations implementing performance management systems in South Africa. The 9 Box Performance Review framework provides a structured methodology for evaluating both employee performance and potential, essential for talent management and succession planning. It is designed to comply with South African labor legislation, including the Labour Relations Act, Employment Equity Act, and Skills Development Act. The document should be used when organizations need to establish or formalize their performance review process, ensuring consistent evaluation criteria across all departments while promoting fair labor practices and employee development. It includes detailed guidelines for conducting reviews, documentation requirements, rating methodologies, and integration with broader talent management strategies.

What sections should be included in a 9 Box Performance Review?

1. Introduction: Overview of the performance review system and its objectives within the organization

2. Purpose and Scope: Defines the purpose of the 9 Box Performance Review system and its application across the organization

3. Definitions: Clear definitions of key terms used in the document, including performance metrics, ratings, and evaluation criteria

4. Review Process: Detailed explanation of how the 9 Box Performance Review process works, including timing and frequency

5. Performance Criteria: Explanation of the two axes (performance and potential) and how they are measured

6. Rating Methodology: Detailed explanation of how ratings are determined and what each box in the 9 Box grid represents

7. Roles and Responsibilities: Defines responsibilities of managers, employees, HR, and other stakeholders in the review process

8. Review Meetings: Guidelines for conducting review meetings, including preparation, documentation, and follow-up

9. Documentation Requirements: Specifies required documentation and record-keeping procedures

10. Appeals Process: Procedures for employees to appeal their ratings or raise concerns about the review process

What sections are optional to include in a 9 Box Performance Review?

1. Calibration Sessions: Guidelines for conducting calibration sessions when multiple managers need to align their ratings across departments

2. Remote Employee Evaluations: Special considerations and procedures for evaluating remote or hybrid workers

3. Development Planning: Guidelines for creating development plans based on 9 Box placement

4. Succession Planning Integration: How the 9 Box model integrates with organizational succession planning

5. Compliance with Employment Equity: Specific provisions ensuring compliance with Employment Equity Act requirements

What schedules should be included in a 9 Box Performance Review?

1. Schedule A: 9 Box Grid Template: Detailed template showing the 9 Box grid with descriptions of each box and rating criteria

2. Schedule B: Performance Review Form: Standard form template for documenting performance reviews

3. Schedule C: Rating Guidelines: Detailed guidelines for rating both performance and potential

4. Schedule D: Development Action Templates: Templates for creating development plans based on box placement

5. Schedule E: Timeline and Process Flow: Annual timeline and process flow diagrams for the review cycle

6. Appendix 1: Competency Framework: Detailed competency framework used for evaluating potential

7. Appendix 2: Performance Metrics Guide: Guide to measuring and evaluating performance criteria

8. Appendix 3: Sample Documentation: Sample completed forms and documentation for reference

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

South Africa

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions
Clauses
Relevant Industries

Financial Services

Manufacturing

Mining

Retail

Technology

Healthcare

Education

Professional Services

Telecommunications

Government and Public Sector

Construction

Energy

Agriculture

Transportation and Logistics

Hospitality

Relevant Teams

Human Resources

Senior Management

Operations

Learning and Development

Legal

Employee Relations

Talent Management

Organizational Development

Performance Management

Strategic Planning

Relevant Roles

Chief Executive Officer

Human Resources Director

HR Manager

Performance Management Specialist

Talent Development Manager

Department Manager

Line Manager

Team Leader

HR Business Partner

Training and Development Manager

Organizational Development Specialist

Compensation and Benefits Manager

Employee Relations Manager

HR Operations Manager

Recruitment Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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