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Business Resilience Program
"We need a Business Resilience Program document for our Singapore-based fintech startup that focuses heavily on cyber incident response and remote working capabilities, ensuring compliance with MAS guidelines while keeping the document concise and practical for our 50-person team."
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1. 1. Introduction and Scope: Defines the purpose, scope, and objectives of the Business Resilience Program, including regulatory compliance requirements
2. 2. Governance Structure: Outlines roles, responsibilities, and reporting lines for business resilience management
3. 3. Risk Assessment: Details the methodology for identifying, assessing, and managing business risks across operations
4. 4. Business Impact Analysis: Framework for analyzing potential impacts of disruptions on business operations and critical functions
5. 5. Response Strategies: Core response and recovery procedures for different types of incidents and disruptions
6. 6. Communication Plan: Protocols for internal and external communication during incidents and recovery
7. 7. Testing and Maintenance: Requirements for regular testing, review, and updating of the resilience program
1. Industry-Specific Compliance: Additional compliance requirements and procedures for regulated industries such as banking, insurance, or securities
2. Supply Chain Resilience: Specific procedures and controls for managing supply chain disruptions and vendor dependencies
3. Remote Working Protocols: Detailed procedures for maintaining business operations through remote working arrangements
4. Cybersecurity Controls: Specific controls and procedures for managing cyber incidents and maintaining digital resilience
5. Physical Security Measures: Controls and procedures for maintaining physical security during disruptions
1. Schedule 1: Emergency Contact List: Comprehensive list of key personnel, emergency contacts, and escalation procedures
2. Schedule 2: Business Impact Analysis Templates: Standardized templates and forms for conducting business impact assessments
3. Schedule 3: Recovery Time Objectives: Detailed recovery time and point objectives for critical business functions
4. Schedule 4: Incident Response Flowcharts: Visual representations of response procedures for different types of incidents
5. Schedule 5: Testing and Exercise Schedule: Annual calendar of drills, exercises, and review periods
6. Schedule 6: Key Vendor Contact List: List of critical vendors, their services, and emergency contact information
Authors
Business Impact Analysis (BIA)
Business Resilience
Crisis Management Team
Critical Business Functions
Disaster Recovery
Emergency Response
Incident Response
Key Performance Indicators (KPIs)
Maximum Acceptable Outage (MAO)
Maximum Tolerable Period of Disruption (MTPD)
Minimum Business Continuity Objective (MBCO)
Recovery Point Objective (RPO)
Recovery Time Objective (RTO)
Resilience Metrics
Risk Assessment
Risk Appetite
Risk Register
Service Level Agreement (SLA)
Single Point of Failure
Stakeholders
Supply Chain Disruption
System Redundancy
Testing and Exercise Program
Threat Assessment
Time-Critical Activities
Vital Records
Vulnerability Assessment
Work Area Recovery
Workplace Recovery Site
Governance and Oversight
Risk Assessment and Management
Business Impact Analysis
Critical Functions and Dependencies
Response and Recovery Procedures
Communication Protocols
Testing and Training
Documentation and Record Keeping
Roles and Responsibilities
Confidentiality
Data Protection
Emergency Response
Resource Allocation
Third Party Management
Technology Recovery
Supply Chain Resilience
Crisis Management
Performance Monitoring
Compliance Requirements
Review and Maintenance
Change Management
Reporting Requirements
Audit and Assessment
Staff Training and Awareness
Business Continuity Metrics
Incident Reporting
External Communications
Insurance and Risk Transfer
Termination and Transition
Find the exact document you need
Business Resilience Program
A Singapore-compliant framework document outlining organizational protocols for business continuity and operational resilience.
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