The Business Resilience Program is essential for organizations operating in Singapore's regulated business environment. It serves as a formal documentation of an organization's approach to maintaining operational resilience, incorporating both local regulatory requirements and international best practices. This document becomes particularly crucial in light of increasing business disruptions, cyber threats, and regulatory scrutiny. The program typically includes comprehensive risk assessments, response strategies, and recovery procedures, all aligned with Singapore's stringent compliance requirements and industry standards.
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1. 1. Introduction and Scope: Defines the purpose, scope, and objectives of the Business Resilience Program, including regulatory compliance requirements
2. 2. Governance Structure: Outlines roles, responsibilities, and reporting lines for business resilience management
3. 3. Risk Assessment: Details the methodology for identifying, assessing, and managing business risks across operations
4. 4. Business Impact Analysis: Framework for analyzing potential impacts of disruptions on business operations and critical functions
5. 5. Response Strategies: Core response and recovery procedures for different types of incidents and disruptions
6. 6. Communication Plan: Protocols for internal and external communication during incidents and recovery
7. 7. Testing and Maintenance: Requirements for regular testing, review, and updating of the resilience program
1. Industry-Specific Compliance: Additional compliance requirements and procedures for regulated industries such as banking, insurance, or securities
2. Supply Chain Resilience: Specific procedures and controls for managing supply chain disruptions and vendor dependencies
3. Remote Working Protocols: Detailed procedures for maintaining business operations through remote working arrangements
4. Cybersecurity Controls: Specific controls and procedures for managing cyber incidents and maintaining digital resilience
5. Physical Security Measures: Controls and procedures for maintaining physical security during disruptions
1. Schedule 1: Emergency Contact List: Comprehensive list of key personnel, emergency contacts, and escalation procedures
2. Schedule 2: Business Impact Analysis Templates: Standardized templates and forms for conducting business impact assessments
3. Schedule 3: Recovery Time Objectives: Detailed recovery time and point objectives for critical business functions
4. Schedule 4: Incident Response Flowcharts: Visual representations of response procedures for different types of incidents
5. Schedule 5: Testing and Exercise Schedule: Annual calendar of drills, exercises, and review periods
6. Schedule 6: Key Vendor Contact List: List of critical vendors, their services, and emergency contact information
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Business Resilience Program
A Singapore-compliant framework document outlining organizational protocols for business continuity and operational resilience.
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