The Contractor Performance Evaluation Form is an essential tool for organizations operating in New Zealand to systematically assess and document contractor performance. This document should be used at regular intervals during long-term contracts or upon completion of short-term projects to evaluate contractor delivery against agreed-upon metrics. The form encompasses key performance indicators including quality, timeliness, safety compliance, and professional conduct, while ensuring alignment with New Zealand's Contract and Commercial Law Act 2017, Privacy Act 2020, and other relevant legislation. It serves as both a performance management tool and a record for future contractor selection decisions, helping organizations maintain high standards of contractor engagement while mitigating legal and operational risks.
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1. Contractor Information: Basic details including contractor's name, business name, contract reference number, and period of evaluation
2. Project/Service Details: Specific information about the project or service being evaluated, including scope and deliverables
3. Performance Criteria: Core evaluation metrics including quality of work, timeliness, communication, and adherence to specifications
4. Safety Compliance: Assessment of adherence to health and safety requirements and incident reporting
5. Quality Control: Evaluation of quality management processes and outcomes
6. Timeline Adherence: Assessment of meeting project milestones and deadlines
7. Communication & Cooperation: Evaluation of professional conduct, responsiveness, and collaboration
8. Overall Rating: Summary evaluation score and recommendation for future engagement
9. Evaluator Details: Information about the person(s) conducting the evaluation, including role and contact details
10. Sign-off Section: Signatures from evaluator, reviewer, and contractor acknowledgment
1. Technical Skills Assessment: Detailed evaluation of specific technical capabilities, used for specialized contractors
2. Cost Management: Assessment of budget adherence and cost control, used when contractor has budget responsibility
3. Team Management: Evaluation of team leadership and coordination, used when contractor manages other personnel
4. Environmental Compliance: Assessment of environmental management practices, used for projects with environmental impact
5. Innovation and Value Add: Evaluation of additional value provided beyond core requirements, used for complex or strategic engagements
6. Client Feedback: Incorporation of end-user or client feedback, used when contractor interfaces with clients
1. Performance Metrics Guide: Detailed explanation of scoring criteria and performance indicators
2. KPI Achievement Report: Detailed analysis of performance against established Key Performance Indicators
3. Incident Log: Record of any incidents, issues, or non-conformances during the contract period
4. Supporting Documentation: List of relevant certificates, compliance documents, and quality records
5. Improvement Action Plan: Template for documenting required improvements and follow-up actions
Relevant legal definitions
Contractor
Company
Evaluation Period
Performance Criteria
Key Performance Indicators (KPIs)
Deliverables
Satisfactory Performance
Unsatisfactory Performance
Evaluator
Review Date
Contract Reference Number
Performance Rating
Quality Standards
Timeline Compliance
Safety Requirements
Professional Conduct
Improvement Action Plan
Supporting Documentation
Non-Conformance
Corrective Action
Performance Metrics
Evaluation Criteria
Project Specifications
Contract Term
Service Level Agreement
Critical Incident
Substantial Completion
Quality Control
Response Time
Milestone
Company
Evaluation Period
Performance Criteria
Key Performance Indicators (KPIs)
Deliverables
Satisfactory Performance
Unsatisfactory Performance
Evaluator
Review Date
Contract Reference Number
Performance Rating
Quality Standards
Timeline Compliance
Safety Requirements
Professional Conduct
Improvement Action Plan
Supporting Documentation
Non-Conformance
Corrective Action
Performance Metrics
Evaluation Criteria
Project Specifications
Contract Term
Service Level Agreement
Critical Incident
Substantial Completion
Quality Control
Response Time
Milestone
Clauses
Performance Standards
Evaluation Criteria
Quality Assessment
Timeline Compliance
Safety and Health
Communication and Reporting
Professional Conduct
Resource Management
Documentation Requirements
Confidentiality
Privacy Protection
Dispute Resolution
Rating System
Evaluation Process
Review and Appeal
Corrective Actions
Performance Improvement
Compliance Requirements
Risk Management
Data Protection
Evaluation Criteria
Quality Assessment
Timeline Compliance
Safety and Health
Communication and Reporting
Professional Conduct
Resource Management
Documentation Requirements
Confidentiality
Privacy Protection
Dispute Resolution
Rating System
Evaluation Process
Review and Appeal
Corrective Actions
Performance Improvement
Compliance Requirements
Risk Management
Data Protection
Relevant Industries
Construction
Information Technology
Professional Services
Engineering
Manufacturing
Healthcare
Education
Mining
Agriculture
Transportation
Energy
Telecommunications
Consulting
Real Estate Development
Environmental Services
Relevant Teams
Procurement
Operations
Human Resources
Quality Assurance
Project Management Office
Legal
Compliance
Risk Management
Facilities Management
Contract Administration
Relevant Roles
Project Manager
Procurement Manager
Contract Administrator
Operations Manager
Quality Assurance Manager
Site Supervisor
Department Head
Human Resources Manager
Compliance Officer
Risk Manager
Facilities Manager
Construction Manager
IT Manager
Professional Services Manager
Senior Executive
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