1. Special Handling Requirements: Additional requirements for special items requiring specific handling or temperature control

2. Cross-Border Services: Specific provisions for international deliveries, including customs handling

3. Sustainable Practices: Environmental commitments and sustainable delivery practices

4. Disaster Recovery: Procedures for maintaining service during unexpected events or disasters

5. Data Protection: Specific provisions for handling personal data, particularly relevant if dealing with consumer deliveries

6. Subcontractor Management: Requirements and procedures for managing delivery subcontractors

7. Technology Integration: Requirements for integration with client's systems or specific technology platforms

1. Schedule 1 - Service Level Specifications: Detailed specifications of service levels, including delivery timeframes and performance targets

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, including base rates and additional charges

3. Schedule 3 - Operating Procedures: Detailed operational procedures and workflows

4. Schedule 4 - KPI Definitions: Detailed definitions and calculation methods for all performance indicators

5. Schedule 5 - Reporting Templates: Standard formats for performance reports and other required reporting

6. Schedule 6 - Contact Matrix: List of key contacts and escalation procedures

7. Schedule 7 - Service Territory Map: Geographical coverage area and any zone-specific requirements

8. Appendix A - Insurance Requirements: Detailed insurance requirements and minimum coverage levels

9. Appendix B - Health and Safety Requirements: Specific health and safety procedures and requirements