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1. Parties: Identifies the employer/company and the sales employee being evaluated
2. Background: Outlines the purpose of the performance evaluation and its role in the employment relationship
3. Definitions: Defines key terms used in the document including performance metrics, evaluation periods, and sales-related terminology
4. Evaluation Period: Specifies the timeframe for which the performance is being evaluated
5. Performance Metrics: Details the key performance indicators (KPIs) and metrics used for evaluation
6. Evaluation Process: Describes the step-by-step process of performance evaluation
7. Review Meetings: Outlines the frequency and format of performance review meetings
8. Documentation Requirements: Specifies the documentation needed for performance tracking and evaluation
9. Feedback Mechanism: Details how feedback will be provided and recorded
10. Consequences: Describes the impact of evaluation results on compensation, promotions, or corrective actions
11. Data Protection: Addresses the handling and protection of performance-related data
12. Confidentiality: Specifies confidentiality obligations regarding the evaluation process and results
1. Team Performance Metrics: Include when evaluating sales team leaders or managers
2. Industry-Specific Criteria: Add for specialized industries with unique sales requirements
3. International Sales Metrics: Include for employees handling international sales
4. Commission Structure: Add when performance evaluation is directly linked to commission calculations
5. Training and Development: Include when evaluation process includes skill development planning
6. Remote Sales Evaluation: Add for remote sales teams with specific evaluation considerations
7. Customer Feedback Integration: Include when customer feedback is part of performance metrics
1. Schedule A - Performance Metrics Calculation: Detailed methodology for calculating each performance metric
2. Schedule B - Sales Targets: Specific sales targets and quotas for the evaluation period
3. Schedule C - Evaluation Forms: Standard forms and templates used in the evaluation process
4. Schedule D - Review Meeting Guidelines: Structured guidelines for conducting review meetings
5. Schedule E - Performance Rating Scale: Detailed description of performance rating levels and criteria
6. Appendix 1 - Industry Benchmarks: Reference data for industry performance standards
7. Appendix 2 - Feedback Templates: Standardized templates for providing and documenting feedback
Performance Metrics
KPIs
Sales Target
Revenue Goals
Quota Achievement
Sales Cycle
Evaluation Committee
Performance Rating
Review Meeting
Evaluator
Sales Territory
Commission
Incentives
Pipeline Value
Conversion Rate
Customer Acquisition
Client Retention
Performance Improvement Plan
Sales Documentation
Evaluation Forms
Feedback Report
Assessment Criteria
Qualifying Sales
Base Performance
Target Performance
Outstanding Performance
Sales Revenue
Gross Margin
Net Sales
Lead Generation
Customer Relationship Management
Sales Forecast
Performance Threshold
Evaluation Matrix
Appeal Process
Corrective Action
Review Period
Documentation Requirements
Confidential Information
Performance Records
Evaluation Process
Confidentiality
Data Protection
Review Meetings
Documentation Requirements
Appeals Process
Grievance Procedure
Rights and Obligations
Non-Discrimination
Record Keeping
Amendment Process
Notice Requirements
Feedback Mechanism
Performance Rating System
Consequences and Actions
Training and Development
Incentive Structure
Evaluation Timeline
Dispute Resolution
Compliance Requirements
Governing Law
Severability
Electronic Records
Signatures and Attestation
Retail
Technology
Manufacturing
Pharmaceuticals
Financial Services
Telecommunications
Real Estate
Automotive
Consumer Goods
Professional Services
E-commerce
Insurance
Sales
Human Resources
Legal
Operations
Finance
Compliance
Training and Development
Performance Management
Compensation and Benefits
Sales Representative
Sales Manager
Account Executive
Business Development Manager
Regional Sales Director
Sales Team Leader
Key Account Manager
Inside Sales Representative
Territory Sales Manager
Sales Operations Manager
Chief Sales Officer
Vice President of Sales
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