The Resident Manager Agreement is essential for properties requiring on-site management and supervision in India. It is commonly used by property management companies, housing societies, and property owners who need a qualified professional to live on the premises and manage day-to-day operations. The agreement covers crucial aspects such as property management responsibilities, emergency response protocols, compensation structure, and accommodation terms, while ensuring compliance with Indian employment laws and regulations. This document is particularly relevant for residential complexes, commercial buildings, student housing facilities, and serviced apartments where immediate access to management personnel is crucial for efficient operation and emergency response.
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1. Parties: Identification of the employer (property owner/management company) and the resident manager
2. Background: Context of the agreement, including brief description of the property and need for a resident manager
3. Definitions: Key terms used throughout the agreement including 'Property', 'Services', 'Working Hours', 'Common Areas', etc.
4. Appointment and Term: Terms of appointment, commencement date, and duration of the agreement
5. Duties and Responsibilities: Detailed description of the resident manager's roles, including property management, maintenance oversight, and emergency response duties
6. Working Hours and Time Off: Specified working hours, on-call requirements, weekly offs, and holiday entitlements
7. Accommodation Arrangements: Details of the provided living quarters, terms of occupancy, and maintenance responsibilities
8. Compensation and Benefits: Salary, allowances, statutory benefits, and other perks
9. Performance Standards: Expected service levels, reporting requirements, and performance evaluation criteria
10. Termination: Grounds for termination, notice periods, and consequences of termination including vacation of premises
11. Confidentiality: Obligations regarding confidential information and property-related data
12. Governing Law and Jurisdiction: Applicable laws and jurisdiction for dispute resolution
1. Training and Development: Include when specific training requirements or professional development opportunities are offered
2. Non-Compete: Include when restricting the manager from working with competing properties within a specified area/timeframe
3. Insurance Requirements: Include when the manager needs to maintain specific insurance coverage
4. Additional Properties: Include when the manager may be required to oversee multiple properties
5. Guest Relations: Include for properties with regular guest interactions like service apartments or boutique residences
6. Emergency Protocols: Include detailed emergency response procedures for high-risk or large properties
1. Schedule A - Property Details: Detailed description of the property, including address, facilities, and areas under management
2. Schedule B - Accommodation Details: Specifications of the provided living quarters, including floor plan and inventory
3. Schedule C - Duties Checklist: Detailed checklist of daily, weekly, and monthly responsibilities
4. Schedule D - Compensation Structure: Breakdown of salary components, allowances, and benefits
5. Schedule E - Standard Operating Procedures: Detailed procedures for routine operations and maintenance
6. Appendix 1 - Maintenance Contractor List: List of approved contractors and service providers
7. Appendix 2 - Emergency Contact List: List of emergency contacts including authorities, utility services, and key stakeholders
Relevant legal definitions
Agreement
Property
Premises
Common Areas
Services
Working Hours
On-Call Hours
Emergency
Accommodation
Basic Salary
Allowances
Effective Date
Term
Force Majeure
Confidential Information
Maintenance
Regular Duties
Emergency Duties
Management Company
Resident Manager
Occupants
Residents
Building Rules
Standard Operating Procedures
Notice Period
Working Day
Reporting Officer
Service Providers
Contractors
Building Systems
Security Personnel
Statutory Benefits
Performance Standards
Permitted Use
Grievance
Authority
Property
Premises
Common Areas
Services
Working Hours
On-Call Hours
Emergency
Accommodation
Basic Salary
Allowances
Effective Date
Term
Force Majeure
Confidential Information
Maintenance
Regular Duties
Emergency Duties
Management Company
Resident Manager
Occupants
Residents
Building Rules
Standard Operating Procedures
Notice Period
Working Day
Reporting Officer
Service Providers
Contractors
Building Systems
Security Personnel
Statutory Benefits
Performance Standards
Permitted Use
Grievance
Authority
Clauses
Appointment
Term and Duration
Duties and Responsibilities
Working Hours
Accommodation
Compensation and Benefits
Performance Standards
Property Management
Emergency Response
Health and Safety
Confidentiality
Non-Compete
Non-Solicitation
Reporting Requirements
Training and Development
Leave and Time Off
Insurance
Indemnification
Termination
Notice Requirements
Property Access
Security Protocols
Maintenance Obligations
Guest Relations
Record Keeping
Statutory Compliance
Force Majeure
Assignment and Delegation
Dispute Resolution
Governing Law
Severability
Entire Agreement
Amendment
Notices
Waiver
Term and Duration
Duties and Responsibilities
Working Hours
Accommodation
Compensation and Benefits
Performance Standards
Property Management
Emergency Response
Health and Safety
Confidentiality
Non-Compete
Non-Solicitation
Reporting Requirements
Training and Development
Leave and Time Off
Insurance
Indemnification
Termination
Notice Requirements
Property Access
Security Protocols
Maintenance Obligations
Guest Relations
Record Keeping
Statutory Compliance
Force Majeure
Assignment and Delegation
Dispute Resolution
Governing Law
Severability
Entire Agreement
Amendment
Notices
Waiver
Relevant Industries
Real Estate
Property Management
Hospitality
Residential Services
Commercial Property
Facility Management
Student Housing
Senior Living
Corporate Housing
Serviced Apartments
Relevant Teams
Human Resources
Legal
Operations
Facility Management
Property Management
Administration
Compliance
Real Estate
Relevant Roles
Resident Manager
Property Manager
Building Manager
Site Manager
Facility Manager
Residential Operations Manager
Building Superintendent
Property Superintendent
Housing Manager
Residence Manager
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