1. Personal Data Processing: Detailed terms for processing personal data, required when services involve handling personal information

2. Regulatory Compliance: Specific compliance requirements for regulated industries like healthcare or finance

3. Business Continuity: Disaster recovery and business continuity requirements for critical services

4. Change Control: Process for managing changes to services or specifications

5. Knowledge Transfer: Terms for transferring knowledge and documentation at contract end

6. Audit Rights: Rights to audit service provider's operations and compliance

7. Source Code Escrow: Terms for source code escrow if custom software is developed

8. Personnel Requirements: Specific requirements for service provider's personnel including qualifications

9. Cross-Border Requirements: Additional terms for international service delivery

1. Schedule 1 - Service Description: Detailed technical specifications of services

2. Schedule 2 - Service Levels and KPIs: Detailed service level metrics, measurement, and penalties

3. Schedule 3 - Charges and Payment: Detailed fee structure, rates, and payment terms

4. Schedule 4 - Implementation Plan: Project timeline, milestones, and deployment plan

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements

6. Schedule 6 - Governance and Reporting: Management structure, meeting schedule, and reporting requirements

7. Schedule 7 - Exit Management: Detailed transition out process and requirements

8. Appendix A - Approved Subcontractors: List of approved subcontractors if any

9. Appendix B - Technical Infrastructure: Details of technical infrastructure and requirements