1. Change Control: Include when services may need to evolve or change during the contract term

2. Service Credits: Include when specific service levels are critical and financial penalties should apply for breach

3. Insurance: Include when specific insurance requirements need to be maintained

4. Staff and Key Personnel: Include when specific individuals are critical to service delivery

5. Anti-Bribery and Modern Slavery: Include for compliance with international standards or when working with public sector

6. Disaster Recovery: Include for critical services requiring business continuity planning

7. Security Requirements: Include when services involve sensitive information or systems access

8. Exit Management: Include for complex services requiring detailed transition arrangements

9. Audit Rights: Include when client needs rights to audit service provider's compliance

10. Environmental Compliance: Include when services have environmental impact or for ESG compliance

1. Schedule 1 - Service Description: Detailed specifications of the services to be provided

2. Schedule 2 - Charges: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Client Dependencies: Detailed list of items, access, or information the client must provide

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Schedule 6 - Change Control Procedure: Process for managing changes to services or agreement terms

7. Schedule 7 - Key Personnel: Details of key staff members assigned to provide the services

8. Appendix A - Form of Change Order: Template for documenting agreed changes

9. Appendix B - Security Policies: Relevant security procedures and requirements

10. Appendix C - Required Insurance: Specific insurance types and coverage levels required