Social Media Consultant Contract Template for Indonesia

This document is a comprehensive legal agreement governed by Indonesian law that establishes a professional relationship between a client and a social media consultant or agency. It outlines the scope of social media management services, content creation, strategy development, and performance metrics while ensuring compliance with Indonesia's Electronic Information and Transactions Law (UU ITE) and Personal Data Protection regulations. The contract addresses key aspects including intellectual property rights, confidentiality, payment terms, service delivery standards, and data protection obligations specific to social media operations in the Indonesian digital landscape.

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What is a Social Media Consultant Contract?

The Social Media Consultant Contract is essential for businesses operating in Indonesia's rapidly evolving digital landscape who require professional social media management services. This document is designed to comply with Indonesian legal requirements, including the Civil Code (KUHPerdata), Electronic Information and Transactions Law (UU ITE), and Personal Data Protection Law. It is typically used when a business engages external expertise for social media strategy, content creation, and platform management. The contract ensures clear definition of services, protects both parties' interests, addresses intellectual property rights, and establishes performance expectations. It includes specific provisions for data protection, content approval processes, crisis management, and compliance with Indonesian digital regulations while providing flexibility for various social media platforms and campaign requirements.

What sections should be included in a Social Media Consultant Contract?

1. Parties: Identification of the client and the social media consultant, including their legal details and business addresses

2. Background: Context of the agreement and brief description of the parties' intention to enter into a social media consultancy arrangement

3. Definitions: Definitions of key terms used throughout the agreement, including technical social media terms and platform-specific terminology

4. Scope of Services: Detailed description of social media services to be provided, including platform management, content creation, and strategy development

5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party

6. Fees and Payment Terms: Compensation structure, payment schedule, expenses, and invoicing procedures

7. Deliverables and Timeline: Specific outputs expected from the consultant and agreed delivery schedules

8. Intellectual Property Rights: Ownership and usage rights of created content, strategies, and materials

9. Confidentiality: Protection of confidential information and trade secrets shared during the engagement

10. Data Protection and Privacy: Compliance with Indonesian data protection laws and handling of personal data

11. Representations and Warranties: Guarantees regarding service quality, compliance with laws, and professional standards

12. Limitation of Liability: Boundaries of consultant's liability and indemnification provisions

13. General Provisions: Standard clauses including governing law, dispute resolution, and notices

What sections are optional to include in a Social Media Consultant Contract?

1. Non-Compete: Restrictions on consultant's work with competing clients, used when dealing with competitors in the same industry

2. Crisis Management: Procedures for handling social media crises and emergency response, important for high-profile clients

3. Performance Metrics: Specific KPIs and performance evaluation criteria, useful for long-term or results-based contracts

4. Content Approval Process: Detailed workflow for content approval, important for clients requiring strict oversight

5. Training and Knowledge Transfer: Provisions for training client's staff, useful when building internal capabilities

6. Platform-Specific Terms: Special terms related to specific social media platforms, needed when focusing on particular platforms

7. Third-Party Contractors: Terms governing use of subcontractors or additional service providers

8. International Content Distribution: Special provisions for content distributed internationally, relevant for global campaigns

What schedules should be included in a Social Media Consultant Contract?

1. Schedule A - Service Level Agreement: Detailed breakdown of service levels, response times, and performance standards

2. Schedule B - Fee Structure: Detailed breakdown of fees, including hourly rates, project fees, and additional costs

3. Schedule C - Platforms and Channels: List of social media platforms covered and specific services for each platform

4. Schedule D - Content Calendar Template: Template for content planning and scheduling

5. Schedule E - Reporting Templates: Templates for regular performance and analytics reports

6. Appendix 1 - Brand Guidelines: Client's branding requirements and style guide for social media

7. Appendix 2 - Crisis Communication Protocol: Detailed procedures for managing social media crises

8. Appendix 3 - Compliance Checklist: Checklist of regulatory requirements and platform-specific guidelines

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

Indonesia

Publisher

Genie AI

Cost

Free to use

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