Social Media Agency Contract Template for Indonesia

The Social Media Agency Contract is essential for businesses operating in Indonesia that seek to establish a formal relationship with professional social media management services. This document becomes necessary when a company wants to outsource its social media presence to specialized professionals while ensuring compliance with Indonesian digital regulations, including the ITE Law and Personal Data Protection Law. The contract covers comprehensive aspects of the relationship, from service delivery and content creation to data protection and crisis management. It's particularly relevant in today's digital-first business environment where social media presence is crucial for business success. The agreement includes specific provisions required under Indonesian law, such as dual-language requirements and local content regulations, while addressing practical aspects like approval processes, performance metrics, and intellectual property rights. This contract type is designed to protect both parties' interests while ensuring clear communication channels and service expectations.

1. Parties: Identification of the Client and the Social Media Agency, including their complete legal names, addresses, and registration numbers

2. Background: Context of the agreement, including the Agency's expertise and the Client's desire to engage social media services

3. Definitions: Key terms used throughout the agreement, including 'Services', 'Deliverables', 'Social Media Platforms', 'Content', and 'Intellectual Property Rights'

4. Scope of Services: Detailed description of social media services to be provided, including platform management, content creation, and campaign execution

5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination

6. Fees and Payment Terms: Service fees, payment schedule, expenses, and late payment consequences

7. Agency Obligations: Key responsibilities and commitments of the Agency, including service standards and delivery timelines

8. Client Obligations: Client's responsibilities, including providing necessary materials, approvals, and access to accounts

9. Intellectual Property Rights: Ownership and licensing of content, existing IP, and newly created materials

10. Confidentiality: Protection of confidential information exchanged during the service relationship

11. Data Protection and Privacy: Compliance with Indonesian data protection laws and handling of personal data

12. Representations and Warranties: Each party's assurances regarding their capacity, authority, and service quality

13. Limitation of Liability: Extent and limitations of each party's liability under the agreement

14. Force Majeure: Provisions for handling circumstances beyond parties' control

15. Governing Law and Dispute Resolution: Application of Indonesian law and methods for resolving disputes

16. General Provisions: Standard clauses including notices, assignment, entire agreement, and amendments