Customer Confidentiality Agreement Template for Indonesia

The Customer Confidentiality Agreement is a critical legal instrument for businesses operating in Indonesia that need to protect sensitive information shared with their customers during business relationships. This document becomes necessary when companies need to disclose proprietary information, trade secrets, technical specifications, or other confidential data to customers for business purposes while ensuring legal protection under Indonesian law. The agreement must comply with Indonesia's Personal Data Protection Law (PDP Law), Trade Secrets Law, and relevant provisions of the Civil Code. It establishes clear obligations for information handling, security measures, and consequences of unauthorized disclosure, while providing mechanisms for enforcement within the Indonesian legal system.

1. Parties: Identification of the disclosing party (typically the business) and receiving party (the customer), including full legal names and addresses

2. Background: Context of the relationship between parties and purpose of sharing confidential information

3. Definitions: Key terms including 'Confidential Information', 'Permitted Purpose', 'Authorized Representatives', and other relevant definitions under Indonesian law

4. Scope of Confidential Information: Detailed description of what constitutes confidential information under the agreement

5. Confidentiality Obligations: Core obligations regarding protection, non-disclosure, and permitted uses of confidential information

6. Security Measures: Required security measures for protecting confidential information, aligned with Indonesian PDP Law requirements

7. Permitted Disclosures: Circumstances under which confidential information may be disclosed, including to authorized representatives or as required by law

8. Return or Destruction of Confidential Information: Obligations regarding the handling of confidential information upon termination or request

9. Term and Termination: Duration of the agreement and circumstances for termination

10. Breach and Remedies: Consequences of breach and available remedies under Indonesian law

11. Governing Law and Jurisdiction: Specification of Indonesian law as governing law and jurisdiction for disputes