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1. Parties: Identification of the principal company and the referral partner, including full legal names and registered addresses
2. Background: Context of the agreement and brief description of the business relationship
3. Definitions: Key terms used throughout the agreement, including 'Referral', 'Qualified Lead', 'Products/Services', 'Territory', etc.
4. Appointment and Scope: Terms of appointment and detailed scope of referral services
5. Referral Process: Step-by-step process for making and tracking referrals
6. Compensation: Referral fee structure, calculation method, and payment terms
7. Obligations of the Parties: Specific duties and responsibilities of both the principal and referral partner
8. Term and Termination: Duration of the agreement and circumstances for termination
9. Confidentiality: Protection of confidential information and trade secrets
10. Data Protection: Compliance with PDPO and data handling requirements
11. Non-Solicitation: Restrictions on soliciting employees or customers
12. Relationship of Parties: Clarification that the relationship is independent and not an employment relationship
13. General Provisions: Standard clauses including governing law, notices, entire agreement, etc.
1. Exclusivity: Used when the referral partner is granted exclusive rights in certain territories or for specific products
2. Training and Support: Include when the principal provides specific training or support services to the referral partner
3. Marketing and Branding: Required when the referral partner will use the principal's branding or marketing materials
4. Performance Targets: Include when setting specific referral targets or minimum performance requirements
5. Audit Rights: Used when the principal needs rights to audit referral partner's records
6. Insurance: Include when specific insurance coverage is required for the referral activities
7. Intellectual Property: Required when IP licensing or usage rights are part of the arrangement
8. Dispute Resolution: Include when specific dispute resolution procedures (mediation/arbitration) are preferred
1. Schedule 1 - Products and Services: Detailed list of products/services eligible for referral
2. Schedule 2 - Commission Structure: Detailed breakdown of commission rates, tiers, and calculation methods
3. Schedule 3 - Referral Process Flow: Detailed workflow and procedures for making and processing referrals
4. Schedule 4 - Territory Definition: Specific geographical areas or market segments covered by the agreement
5. Schedule 5 - Reporting Requirements: Templates and procedures for referral tracking and reporting
6. Appendix A - Lead Qualification Criteria: Specific criteria for qualifying leads and referrals
7. Appendix B - Compliance Requirements: Specific regulatory or compliance requirements applicable to the referral activities
Business Day
Commencement Date
Commission
Confidential Information
Customer
Data Protection Laws
Effective Date
Force Majeure Event
Group Company
Intellectual Property Rights
Lead
Notice
Personal Data
Principal
Products
Qualified Lead
Referral
Referral Fee
Referral Partner
Referral Period
Services
Successful Referral
Territory
Term
Termination Date
Trademarks
Valid Claim
Working Hours
Term
Termination
Referral Process
Commission
Payment Terms
Obligations
Representations and Warranties
Confidentiality
Data Protection
Intellectual Property
Non-Competition
Non-Solicitation
Independent Contractor
Compliance with Laws
Force Majeure
Assignment
Notices
Governing Law
Dispute Resolution
Entire Agreement
Amendment
Severability
Waiver
Third Party Rights
Counterparts
Indemnification
Insurance
Record Keeping
Audit Rights
Performance Standards
Territory Restrictions
Exclusivity
Marketing and Promotion
Relationship of Parties
Financial Services
Technology
Professional Services
Real Estate
Insurance
Banking
Telecommunications
Management Consulting
Healthcare
Education
Retail
E-commerce
Software and IT Services
Business Services
Legal
Sales
Business Development
Compliance
Finance
Marketing
Partner Relations
Commercial Operations
Account Management
Contract Administration
Business Development Manager
Sales Director
Channel Partner Manager
Chief Revenue Officer
Partnership Manager
Legal Counsel
Compliance Officer
Sales Operations Manager
Account Executive
Marketing Director
Chief Commercial Officer
Business Development Representative
Partner Success Manager
Contract Manager
Chief Executive Officer
Commercial Director
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