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1. Parties: Identification of seller and buyer, including registration/ID numbers and addresses
2. Background: Context of the agreement and brief description of the online platform or website
3. Definitions: Key terms used throughout the agreement, including technical and e-commerce specific terminology
4. Scope of Agreement: Overview of what is being sold and the basic terms of the transaction
5. Registration and Account: Requirements and processes for user account creation and maintenance
6. Ordering Process: Steps for placing and confirming orders, including order modification and cancellation
7. Price and Payment: Pricing, payment methods, and processing terms
8. Delivery: Delivery methods, timeframes, and costs (for physical goods) or access provision (for digital goods)
9. Returns and Refunds: Policy and procedures for returns, refunds, and exchanges
10. User Obligations: Customer responsibilities and acceptable use of the platform
11. Seller Obligations: Seller's commitments regarding product quality, accuracy of description, and service standards
12. Data Protection: How personal data is collected, used, and protected in compliance with privacy laws
13. Intellectual Property: Rights and restrictions regarding platform and content usage
14. Limitation of Liability: Limits on seller's liability in compliance with Hong Kong law
15. Termination: Conditions and process for terminating the agreement
16. Governing Law and Jurisdiction: Specification of Hong Kong law governance and jurisdiction
17. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Digital Content: Additional terms for digital products or content, used when selling software, media, or other digital goods
2. Subscription Terms: Terms for recurring purchases or subscription-based services, included for subscription models
3. Marketplace Provisions: Additional terms for marketplace platforms where multiple sellers operate, used in marketplace scenarios
4. International Shipping: Additional terms for international sales and shipping, included when offering cross-border sales
5. Age Restrictions: Specific provisions for age-restricted products, included when selling age-restricted items
6. Product Warranty: Extended warranty terms beyond statutory requirements, used for specific product categories
7. Platform License: Terms for using proprietary software or platforms, included when platform access is part of the sale
1. Schedule 1 - Product Specifications: Detailed specifications of products or services offered
2. Schedule 2 - Pricing Structure: Detailed pricing information, including any volume discounts or special offers
3. Schedule 3 - Delivery Terms: Detailed delivery timeframes and costs for different regions
4. Schedule 4 - Returns Policy: Detailed procedures and conditions for returns and refunds
5. Schedule 5 - Privacy Policy: Detailed privacy and data protection policies
6. Schedule 6 - Acceptable Use Policy: Detailed rules for platform usage and restrictions
7. Appendix A - Technical Requirements: Technical specifications for accessing and using the online platform
Acceptance
Applicable Law
Business Day
Buyer
Confidential Information
Consumer
Contract
Cookies
Data Protection Laws
Delivery
Digital Content
Electronic Communications
Force Majeure
Goods
Hong Kong
Intellectual Property Rights
Order
Order Confirmation
Password
Payment Method
Personal Data
Platform
Price
Privacy Policy
Product
Product Description
Purchase
Registration
Returns Policy
Seller
Services
Shipping Terms
Site
Specifications
Subscription
Terms and Conditions
Third Party Provider
Transaction
User
User Content
Username
VAT
Website
Working Hours
Account Registration
Amendment
Assignment
Confidentiality
Data Protection
Delivery
Dispute Resolution
Electronic Communications
Entire Agreement
Force Majeure
Governing Law
Indemnification
Intellectual Property
Liability Limitation
Order Process
Payment Terms
Platform Usage
Privacy
Product Description
Refunds and Returns
Registration
Representations and Warranties
Severability
Shipping
Subscription Terms
Technical Requirements
Term and Termination
Third Party Rights
User Obligations
Variation
Waiver
Retail
E-commerce
Technology
Consumer Goods
Digital Services
Fashion
Electronics
Software
Entertainment
Food and Beverage
Healthcare Products
Luxury Goods
Sporting Goods
Home and Garden
Books and Media
Legal
Compliance
E-commerce
Digital Operations
Sales
Customer Service
Information Technology
Marketing
Product Management
Risk Management
Operations
Commercial
Business Development
E-commerce Manager
Digital Operations Director
Legal Counsel
Compliance Officer
Online Sales Manager
Digital Platform Manager
Customer Experience Director
Chief Digital Officer
Commercial Director
Head of Online Retail
Digital Commerce Specialist
Business Development Manager
Retail Operations Manager
General Counsel
Chief Technology Officer
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