Housekeeping Services Agreement Contract for the United Kingdom

Housekeeping Services Agreement Contract Template for England and Wales

A Housekeeping Services Agreement Contract is a legally binding document governed by the laws of England and Wales that establishes the terms and conditions under which housekeeping services will be provided. It outlines the responsibilities of both the service provider and the client, including scope of services, payment terms, quality standards, health and safety requirements, and liability provisions. The agreement ensures compliance with UK employment law, health and safety regulations, and data protection requirements while protecting the interests of both parties.

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What is a Housekeeping Services Agreement Contract?

The Housekeeping Services Agreement Contract is essential for businesses and individuals seeking to formalize housekeeping arrangements in England and Wales. This document is particularly relevant in today's environment where professional cleaning and maintenance services are increasingly important for health, safety, and compliance reasons. The agreement covers crucial elements such as service scope, standards, scheduling, payment terms, and regulatory compliance, while providing clear guidelines for both service providers and clients. It's designed to protect all parties' interests while ensuring compliance with relevant UK legislation, including employment law, health and safety regulations, and insurance requirements.

What sections should be included in a Housekeeping Services Agreement Contract?

1. Parties: Identifies and defines the service provider and client

2. Background: Contextual information explaining the purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Services: Detailed description of housekeeping services to be provided

5. Term and Termination: Duration of agreement and conditions for ending it

6. Payment Terms: Fees, payment schedule, and billing procedures

7. Service Provider Obligations: Key responsibilities and commitments of the service provider

8. Client Obligations: Key responsibilities and commitments of the client

What sections are optional to include in a Housekeeping Services Agreement Contract?

1. Performance Standards: Specific KPIs and quality standards - use for larger commercial contracts or when specific standards need to be maintained

2. Equipment and Materials: Provisions regarding cleaning supplies and equipment - use when there's specific agreement about who provides what equipment

3. Subcontracting: Terms regarding use of subcontractors - use when service provider may need to use subcontractors

What schedules should be included in a Housekeeping Services Agreement Contract?

1. Schedule 1: Service Specification: Detailed breakdown of services, frequencies, and specific requirements

2. Schedule 2: Pricing Schedule: Detailed breakdown of costs and charging structure

3. Schedule 3: Key Personnel: Details of key staff members and their responsibilities

4. Schedule 4: Insurance Requirements: Specific insurance types and coverage levels required

5. Appendix A: Cleaning Checklist: Standard cleaning tasks and frequency checklist

6. Appendix B: Health and Safety Procedures: Specific health and safety protocols to be followed

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

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Free to use

Relevant legal definitions

Clauses

Relevant Industries

Hospitality
Commercial Property
Healthcare
Education
Residential Services

Relevant Teams

Facilities Management
Operations
Procurement
Legal
Human Resources

Relevant Roles

Facilities Manager
Operations Manager
Property Manager
Housekeeping Manager
Procurement Manager

Industries

Employment Rights Act 1996: Primary legislation governing employment rights, including contracts, unfair dismissal, and basic employment protections

National Minimum Wage Act 1998: Legislation ensuring workers receive at least the national minimum wage for their services

Working Time Regulations 1998: Regulations covering maximum working hours, rest breaks, and holiday entitlements

Agency Workers Regulations 2010: Legislation protecting the rights of agency workers and temporary staff

Health and Safety at Work Act 1974: Primary legislation ensuring workplace safety and health standards

Control of Substances Hazardous to Health Regulations 2002: Regulations governing the use and handling of hazardous substances, particularly relevant for cleaning products

Manual Handling Operations Regulations 1992: Guidelines for safe lifting and carrying procedures in the workplace

Workplace (Health, Safety and Welfare) Regulations 1992: Regulations ensuring basic workplace conditions meet health and safety standards

Employers' Liability (Compulsory Insurance) Act 1969: Requirement for employers to maintain insurance against liability for injury or disease to their employees

UK General Data Protection Regulation: Post-Brexit data protection legislation governing how personal information must be handled and protected

Data Protection Act 2018: UK's implementation of data protection standards, working alongside UK GDPR

Equality Act 2010: Legislation protecting against discrimination and promoting equality in the workplace

Consumer Rights Act 2015: Legislation protecting consumer rights when receiving services, including quality and fairness standards

Supply of Goods and Services Act 1982: Legislation governing contracts for the supply of services, including implied terms about quality

Unfair Contract Terms Act 1977: Controls on unfair terms in contracts, particularly those limiting liability

Unfair Terms in Consumer Contracts Regulations 1999: Additional protection against unfair terms in consumer contracts

Income Tax (Earnings and Pensions) Act 2003: Legislation governing taxation of earnings and employment income

Modern Slavery Act 2015: Legislation preventing forced labor and human trafficking in supply chains and business operations

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What is a Housekeeping Services Agreement Contract?

What sections should be included in a Housekeeping Services Agreement Contract?

What sections are optional to include in a Housekeeping Services Agreement Contract?

What schedules should be included in a Housekeeping Services Agreement Contract?

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