The Server Evaluation Form is a critical human resources tool used in Canadian food service establishments to conduct formal performance assessments of service staff. This document is typically implemented during regular performance reviews, probation completions, or as part of ongoing professional development programs. The form encompasses various aspects of server performance including customer service, food safety compliance, sales metrics, and professional conduct, while ensuring alignment with Canadian employment standards, privacy laws, and human rights legislation. It serves multiple purposes including performance documentation, identifying training needs, supporting promotion decisions, and maintaining compliance with workplace regulations. The document is structured to provide objective evaluation criteria while allowing for constructive feedback and development planning.

1. Employee Information: Basic details including employee name, ID, hire date, and evaluation period

2. Evaluator Information: Name and position of the person conducting the evaluation

3. Performance Rating Scale: Explanation of the rating system used (e.g., 1-5 scale with definitions)

4. Core Service Skills: Evaluation of fundamental service abilities including customer interaction, order accuracy, and food knowledge

5. Professional Conduct: Assessment of punctuality, appearance, teamwork, and adherence to policies

6. Sales Performance: Evaluation of upselling, check averages, and sales techniques

7. Safety and Sanitation: Assessment of food safety practices and workplace safety compliance

8. Overall Performance Summary: General assessment and final rating

9. Comments and Feedback: Space for detailed observations and recommendations

10. Action Plan: Specific goals and timeline for improvement

11. Acknowledgment: Signatures of evaluator and employee confirming review of evaluation