Document background
The Sales and Service Agreement is a fundamental commercial contract used when a business provides both products and associated services to its customers. This document, governed by Belgian law, is particularly relevant for transactions involving technical or complex products that require ongoing support, maintenance, or additional services. It combines elements of both sales contracts and service agreements, ensuring compliance with Belgian Civil Code, EU regulations, and sector-specific requirements. The agreement typically covers product specifications, delivery terms, service levels, warranty provisions, and ongoing support obligations. It's designed to provide a comprehensive framework for long-term business relationships where both goods and services are integral to the transaction, with specific attention to Belgian commercial practices and EU consumer protection requirements where applicable.
