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Intercompany Service Agreement
"I need an Intercompany Service Agreement under Belgian law for IT support services provided by our Belgian parent company to multiple European subsidiaries, including provisions for GDPR compliance and specific service levels for 24/7 technical support starting March 2025."
1. Parties: Identification of the group companies entering into the agreement - service provider and service recipient
2. Background: Context of the agreement, relationship between the parties, and general purpose of the arrangement
3. Definitions: Key terms used throughout the agreement, including specific service definitions, group company references, and technical terms
4. Services: Detailed description of services to be provided, service levels, and delivery requirements
5. Service Provider Obligations: Key responsibilities and commitments of the service provider, including quality standards and reporting
6. Service Recipient Obligations: Responsibilities of the service recipient, including cooperation and information provision
7. Fees and Payment: Pricing structure, payment terms, and transfer pricing compliance provisions
8. Intellectual Property: Ownership and licensing of IP created or used in providing the services
9. Confidentiality: Protection of confidential information exchanged between group companies
10. Data Protection: GDPR compliance and data handling requirements
11. Term and Termination: Duration of the agreement and termination rights
12. Liability: Limitation of liability and indemnification between group companies
13. General Provisions: Standard boilerplate clauses adapted for intra-group context
1. Personnel: Required when services involve dedicated staff or secondments between companies
2. Quality Control: Needed for services requiring specific quality standards or regulatory compliance
3. Audit Rights: Important when services are subject to regulatory oversight or specific compliance requirements
4. Business Continuity: Required for critical services that need disaster recovery planning
5. Change Control: Useful for long-term agreements where service requirements may evolve
6. Tax Compliance: Detailed tax provisions when services have specific tax implications or cross-border elements
7. Service Credits: Optional mechanism for service level failures, if appropriate for the group structure
8. Group Company Accession: Mechanism for other group companies to join the agreement if needed
1. Service Description Schedule: Detailed specifications of each service to be provided
2. Service Levels: Specific performance metrics and standards for service delivery
3. Charges: Detailed pricing structure, including calculation methods and transfer pricing documentation
4. Key Personnel: List of key staff involved in service delivery, if applicable
5. Technical Requirements: Technical specifications and requirements for service delivery
6. Governance and Reporting: Service management procedures and reporting requirements
7. Data Processing Agreement: GDPR-compliant data processing terms if personal data is processed
8. Business Continuity Plan: Detailed continuity procedures for critical services
9. Group Companies: List of group companies eligible to participate in the agreement
Authors
Agreement
Applicable Law
Business Day
Charges
Commencement Date
Confidential Information
Control
Data Protection Laws
Deliverables
Effective Date
Force Majeure
Good Industry Practice
Group
Group Company
Initial Term
Intellectual Property Rights
Key Performance Indicators
Material Breach
Personal Data
Personnel
Purchase Order
Related Party
Service Credits
Service Level Agreement
Service Provider
Service Recipient
Services
Service Specification
Staff
Subsidiary
Term
Territory
Transfer Pricing Rules
VAT
Working Hours
Service Levels
Response Time
Resolution Time
Regulatory Requirements
Quality Standards
Change Request
Emergency Change
Business Continuity Plan
Disaster Recovery Plan
Exit Plan
Governance Body
Key Personnel
Service Fees
Support Services
Technical Requirements
Work Product
Services
Service Levels
Fees and Payment
Invoicing
Transfer Pricing
Service Provider Obligations
Service Recipient Obligations
Personnel
Quality Standards
Performance Monitoring
Reporting
Audit Rights
Data Protection
Confidentiality
Intellectual Property
Change Control
Force Majeure
Term and Duration
Termination
Consequences of Termination
Liability
Indemnification
Insurance
Business Continuity
Regulatory Compliance
Anti-Corruption
Competition Law
Assignment and Subcontracting
Variation
Notices
Waiver
Severability
Entire Agreement
Third Party Rights
Dispute Resolution
Governing Law
Jurisdiction
Financial Services
Manufacturing
Technology
Healthcare
Retail
Energy
Professional Services
Telecommunications
Consumer Goods
Pharmaceuticals
Logistics
Real Estate
Legal
Finance
Tax
Compliance
Operations
Commercial
Risk Management
Corporate Governance
Business Development
Shared Services
Internal Audit
Treasury
Accounting
Corporate Development
Legal Counsel
Corporate Lawyer
Tax Director
Finance Director
Compliance Officer
Chief Financial Officer
General Counsel
Operations Director
Commercial Director
Group Controller
Transfer Pricing Manager
Company Secretary
Risk Manager
Business Development Director
Shared Services Manager
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