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1. Sender's Details: Full name, position, department, and contact information of the person filing the complaint
2. Date: The date when the complaint letter is written
3. Recipient's Details: Name, position, and department of the person to whom the complaint is addressed (typically HR manager or immediate supervisor)
4. Subject Line: Clear indication that this is a formal complaint against specific employee misbehavior
5. Introduction: Brief statement identifying the complainant and the purpose of the letter
6. Details of the Incident: Specific details including dates, times, locations, and nature of the misbehavior, presented in chronological order
7. Impact Statement: Description of how the misbehavior has affected the workplace, other employees, or business operations
8. Previous Actions Taken: Documentation of any prior attempts to address the issue, including verbal warnings or informal discussions
9. Request for Action: Clear statement of the desired outcome or requested intervention
10. Closing: Professional closing statement with signature block
1. Witness Information: Names and contact details of witnesses to the incident(s), if applicable
2. Health and Safety Implications: Include if the misbehavior has created workplace safety concerns
3. Policy Violations: Specific company policies or procedures that have been violated, if applicable
4. Union Representative Details: Include if the employee is unionized and union involvement is relevant
5. Confidentiality Statement: Statement requesting confidential handling of the complaint, if sensitive information is involved
6. Timeline of Events: Detailed chronological listing if multiple incidents or complex situation needs to be documented
1. Evidence Documentation: Copies of relevant emails, messages, photographs, or other documentary evidence of the misbehavior
2. Witness Statements: Written statements from witnesses who observed the misbehavior
3. Previous Communication Records: Copies of previous relevant communications, warnings, or meeting minutes
4. Relevant Company Policies: Copies of specific workplace policies that have been violated
5. Medical Reports: If the misbehavior resulted in any physical or psychological impact requiring medical attention
Gross Misconduct
Complainant
Respondent
Workplace
Working Hours
Company Policy
Disciplinary Action
Warning
Grievance
Harassment
Bullying
Insubordination
Professional Conduct
Company Property
Confidential Information
Workplace Rules
Disciplinary Procedure
Code of Conduct
Incident
Witness
Evidence
Supporting Documentation
Management
Immediate Supervisor
Line Manager
Human Resources Department
Union Representative
CCMA
Formal Warning
Date and Time
Incident Description
Workplace Impact
Previous Incidents
Evidence Reference
Witness Statement Reference
Company Policy Violation
Health and Safety
Confidentiality
Professional Conduct
Disciplinary History
Prior Warnings
Request for Action
Timeline
Declaration of Truth
Supporting Documentation
Union Representation
Procedural Compliance
Remedial Action
Financial Services
Manufacturing
Retail
Healthcare
Education
Information Technology
Mining
Construction
Hospitality
Professional Services
Transportation
Public Sector
Telecommunications
Agriculture
Energy
Human Resources
Legal
Operations
Administration
Compliance
Employee Relations
Senior Management
Middle Management
Supervisory
Risk Management
Human Resources Manager
Department Manager
Supervisor
Team Leader
Chief Executive Officer
Operations Manager
Line Manager
Employee Relations Specialist
Compliance Officer
Department Head
Project Manager
Shift Supervisor
Regional Manager
Branch Manager
Administrative Manager
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